Assistant Property Manager- The Kelsey Ayer Station

Mercy Housing Management Group; San Jose (CA); On-site; USD 88,166,000 - 95,054,000; Full time

Benefits offered by this job

Healthcare plans

Dental & vision

PTO 15 days

Job summary

Mercy Housing is seeking an Assistant Property Manager for an on-site role at The Kelsey Ayer Station in San Jose. You will assist the Property Manager with day-to-day operations, admissions and resident services, while coordinating front desk and maintenance site teams.

Strong HUD and Tax Credit knowledge is essential, with a focus on customer service, resident engagement and staff direction. This is an on-site position with benefits and a competitive hourly pay.

Qualifications

• High School Diploma or equivalent.
• One year of administrative, office, accounting, or customer service experience.
• Strong understanding of HUD and Tax Credit experience.
• Knowledge of real estate property management applications.

Responsibilities

• Assists with resident records documentation.
• Collects rent and other income, makes bank deposits, and forwards receipts.
• Assists with the leasing process from initial application to move-in.
• Responds to customer services requests.
• May work outside normal business hours to respond to the needs of the property.

Skills

Follow-Through

Detail Oriented

Communication

Education

High School Diploma

Job description

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Assistant Property Manager- The Kelsey Ayer Station

• Posted on August 4, 2026

Locations

Showing 1 location

San Jose, CA 95112, USA

• Property Operations
• Full-Time
• Requisition #: ASSIS004928

Description

Build a career that builds communities. At Mercy Housing, your work creates homes, hope, and opportunity. Join a mission-driven team where mercy, justice, and respect guide everything we do—from empowering residents to supporting your personal and professional growth. Together, we’re transforming lives through affordable housing and inclusive communities.

The successful Assistant Property Manager will work with the Property Manager in the day-to-day operations of the property. Strong understanding of HUD and Tax Credit experience is essential. You'll provide customer service to residents and visitors, and take the initiative and provide direction to staff. Work with the Front Desk and Maintenance site teams and coordinate resident engagement and events.

We encourage candidates with lived experience to apply. This is an on-site position.

Pay: $ $31-$33 /hour DOE

• Several Healthcare plans to choose from, dental (includes adult and child orthodontia) and vision
• 15 days of earned PTO your first year, 12 company holidays + 2 floating holidays.
• 403b + match
• Early close Fridays (3 paid hours each Friday)
• Early close prior to a holiday (3 paid hours)
• Paid Time off between Christmas and New Year's Holiday
• Paid Parental Leave and Care Giver Leave
• Paid Life Insurance
• Free Employee Assistance Plan
• Free Basic Dental
• Pet Insurance options

Duties

• Assists with resident records documentation.
• Collects rent and other income, makes bank deposits, and forwards receipts.
• Assists with the leasing process from initial application to move-in.
• Responds to customer services requests.
• May work outside normal business hours to respond to the needs of the property.

Minimum Qualifications

• High School Diploma or equivalent.

Preferred Qualifications

• One (1) year of administrative, office, accounting, or customer service experience.
• Property management work experience and knowledge of applicable local and federal housing laws.
• Knowledge of real estate property management applications.

Knowledge and Skills

• Adhere to complex regulatory requirements.
• Maintain resident account receivable ledgers under supervision.

This is a brief description of the position.

Mercy Housing is a fair chance employer; while we conduct background checks for all positions, we will consider qualified applicants with arrest and conviction records.

Qualifications

Skills

Required

Follow-Through Intermediate

Detail Oriented Intermediate

Communication Intermediate

Behaviors

Preferred

Team Player : Works well as a member of a group

Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Preferred

Ability to Make an Impact : Inspired to perform well by the ability to contribute to the success of a project or the organization

Education

Preferred

High School or better.

Experience

Required

1 year: Office/Accounting/Customer Service experience

Preferred

1 year: Affordable Housing/Tax Credit experience

Licenses & Certifications

Preferred

TCS

COS

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.