Assistant Property Manager — Leasing & Resident Services (PTO)

GATEWAY MANAGEMENT COMPANY; Weaverville (NC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Company Paid Holidays

PTO

401(k)

Medical Insurance

Vision Insurance

Life Insurance & AD&D

Job summary

Gateway Management Company in Weaverville, NC is seeking an Assistant Property Manager to support day-to-day operations of Meribel apartment community, including tenant processing, phone and email inquiries, and coordinating maintenance requests.

This role requires basic education, experience in property management or customer service, knowledge of LIHTC guidelines, and the ability to work with diverse people; familiarity with property management software and financial basics is a plus.

Qualifications

• High school education or equivalent.
• Minimum of prior experience as an Assistant Property Manager or one year experience in a customer service related to property management.
• Maintains up to date knowledge and implementation of all federal and state guidelines regarding low-income housing tax credit program.
• Ability to effectively work with all types of people.
• Some knowledge of financial and accounting skills

Responsibilities

• Accurately completes all lease applications, assists with application verification and notifies prospective residents of results.
• Maintains accurate records in property management software and resident files. Organizes and files all applicable reports, leases and paperwork.
• Works with property management and accounting department to ensure all rent is collected as due and that all revenue data is input in the system accordingly.
• Responsible for the thorough knowledge, implementation and enforcement of all policies and procedures of Gateway Management to include the Site Operations Manual, Compliance Manual, Maintenance and Resident Services Policies and Procedures, Safety and Risk Management Policies and Procedures and Marketing and Leasing Policies and Procedures.
• Maintains thorough knowledge of our apartment communities and local market comparable properties.

Skills

Customer service

Communication

People skills

Financial basics

Education

High school diploma

Tools

Property management software

Job description

Gateway Management Company in Weaverville, NC is seeking an Assistant Property Manager to support day-to-day operations of Meribel apartment community, including tenant processing, phone and email inquiries, and coordinating maintenance requests.

This role requires basic education, experience in property management or customer service, knowledge of LIHTC guidelines, and the ability to work with diverse people; familiarity with property management software and financial basics is a plus.