Property Manager

GATEWAY MANAGEMENT COMPANY; Jacksonville (NC); On-site; USD 52,000 - 76,000; Full time

Job summary

Gateway Management is seeking a Property Manager for Autumn Ridge/Blue Springs in Jacksonville, NC. You will manage daily operations of affordable housing communities, including administration, compliance, maintenance, and staff supervision to meet financial and occupancy goals.

Responsibilities include recruiting and training staff, coordinating contractors, ensuring LIHTC and fair housing compliance, and maintaining resident relations and safety.

Qualifications

• Excellent verbal and written communication and leadership skills.
• Strong outreach marketing capabilities.
• Deep knowledge of multifamily operations, financial reporting, and resident relations.
• Ability to show homes and inspect all areas of the community.
• Proficient in MS Office; RealPage OneSite experience preferred.
• Valid driver’s license and automobile insurance.
• Two years of property management experience with LIHTC/tax credit required; HS diploma or equivalent.

Responsibilities

• Meet or exceed occupancy, rent collection, expenses, compliance paperwork, and facilities management.
• Recruit, supervise, train, and assign staff at the property.
• Operate in compliance with LIHTC and fair housing laws.
• Oversee maintenance and operations, including scheduling and coordinating contractors and vendors.
• Maintain a safe and healthy living environment for residents.
• Maintain resident relations and respond to requests and complaints.
• Collect and monitor rents and post to accounts promptly.
• Enforce lease provisions regarding payments.

Skills

Communication skills

Leadership

Marketing outreach

Multifamily operations

People management

Problem solving

Sales

Resident relations

Education

High school diploma or equivalent

Some college preferred

Tools

MS Office

RealPage OneSite

Job description

Gateway Management is currently seeking a Property Manager for our Autumn Ridge/Blue Springs apartment community located in Jacksonville, NC. This position is responsible for managing daily operations of the side-by-side affordable housing communities. Responsibilities include but are not limited to general administration, compliance, maintenance of the property, and management of employees to achieve the financial and occupancy goals of the community.

Essential job duties and responsibility of the ideal candidate:

• Meet or exceed company policies and goals for occupancy, rent collection, expenses, compliance paperwork, and facilities management.
• Recruit, supervise, train, and assign job responsibilities to all office and maintenance associates working at the property.
• Operate property in compliance with all IRS, Low Income Housing Tax Credit (LIHTC) and fair housing laws.
• Oversee all aspects of maintenance and operations, including scheduling and coordinating contractors and vendors, ensuring timely completion of unit turnover and repairs, and maintaining a safe and healthy living environment for residents.
• Works with integrity and ethically while upholding organizational values.
• Maintains resident relations, including responding to resident requests and complaints and takes appropriate actions.
• Collects and monitors monthly rents and takes appropriate precautions to safeguard all monies received. Posts rents to resident accounts promptly and accurately.
• Responsible for legal enforcement of lease provision including requirements relative to payment of rent.
• Reports accidents and emergency situations to Regional Manager/Corporate office by submitting an Incident Report.

What you need to be successful:

• Excellent verbal and written communication skills, including strong customer service and leadership skills.
• Excellent and creative outreach marketing skills.
• Comprehensive knowledge and understanding of multifamily operations including people management, financial reporting, problem-solving, sales, maintenance, and resident relations.
• Must be able to access all apartment homes and parts of the community to show the home to potential residents; inspect all areas of community, etc.
• Ability to visually inspect apartment homes, grounds, and other aspects of the community to determine that standards are met.
• Ability to handle multiple tasks and prioritize duties and responsibilities.
• Must possess mobility to work in a standard office setting and to use standard office equipment, including a computer, and attend meetings at various sites.
• Experience in MS Office and basic computer skills; Real Page OneSite experience preferred.
• Valid Driver’s License and automobile insurance.
• Two years of previous property management experience with tax credit/LIHTC experience required. High school diploma or equivalent required, some college preferred. Must