Property Manager

Gateway Management Company; Asheville (NC); On-site; USD 42,000 - 64,000; Full time

Job summary

Gateway Management is seeking a Property Manager for our Asheville/Weaverville area apartment community in Ashville, NC. The role oversees daily operations, compliance, maintenance, and employee management to meet financial and occupancy goals.

Ideal candidates bring strong communication, customer service, and leadership skills, plus knowledge of multifamily operations and LIHTC regulations. The position targets an energetic manager who can supervise office and maintenance staff while

Qualifications

• Two years of previous property management experience with tax credit/LIHTC experience required.
• High school diploma or equivalent required, some college preferred.

Responsibilities

• Meet or exceed occupancy, rent collection, expenses, compliance paperwork, and facilities management goals.
• Recruit, supervise, train, and assign responsibilities to office and maintenance staff.
• Operate property in compliance with LIHTC, LIHTC, and fair housing laws.
• Oversee maintenance and operations, coordinate contractors and vendors, ensure timely unit turnover and repairs, maintain safe living environment.
• Uphold organizational values with integrity and ethics.
• Maintain resident relations, respond to requests and complaints, take appropriate actions.
• Collect and monitor monthly rents, post rents to resident accounts promptly and accurately.
• Enforce lease provisions including rent payments.
• Report accidents and emergencies to Regional Manager or Corporate Office with an Incident Report.

Skills

Leadership

Customer service

Marketing outreach

Multifamily operations

Problem solving

Sales

Resident relations

Mobility

MS Office

Real Page OneSite

Education

High school diploma or equivalent

Some college preferred

Tools

MS Office

Real Page OneSite

Job description

Gateway Management is currently seeking a Property Manager for our Ashville/Weaverville area apartment community located in Ashville, NC. This position is responsible for managing daily operations of the side‑by‑side affordable housing communities. Responsibilities include but are not limited to general administration, compliance, maintenance of the property, and management of employees to achieve the financial and occupancy goals of the community.

Essential job duties and responsibility of the ideal candidate:

• Meet or exceed company policies and goals for occupancy, rent collection, expenses, compliance paperwork, and facilities management.
• Recruit, supervise, train, and assign job responsibilities to all office and maintenance associates working at the property.
• Operate property in compliance with all IRS, Low Income Housing Tax Credit (LIHTC) and fair housing laws.
• Oversee all aspects of maintenance and operations, including scheduling and coordinating contractors and vendors, ensuring timely completion of unit turnover and repairs, and maintaining a safe and healthy living environment for residents.
• Works with integrity and ethically while upholding organizational values.
• Maintains resident relations, including responding to resident requests and complaints and takes appropriate actions.
• Collects and monitors monthly rents and takes appropriate precautions to safeguard all monies received. Posts rents to resident accounts promptly and accurately.
• Responsible for legal enforcement of lease provision including requirements relative to payment of rent.
• Reports accidents and emergency situations to Regional Manager/Corporate office by submitting an Incident Report.

What you need to be successful:

• Excellent verbal and written communication skills, including strong customer service and leadership skills.
• Excellent and creative outreach marketing skills.
• Comprehensive knowledge and understanding of multifamily operations including people management, financial reporting, problem-solving, sales, maintenance, and resident relations.
• Must be able to access all apartment homes and parts of the community to show the home to potential residents; inspect all areas of community, etc.
• Ability to visually inspect apartment homes, grounds, and other aspects of the community to determine that standards are met.
• Ability to handle multiple tasks and prioritize duties and responsibilities.
• Must possess mobility to work in a standard office setting and to use standard office equipment, including a computer, and attend meetings at various sites.
• Experience in MS Office and basic computer skills; Real Page OneSite experience preferred.
• Valid Driver’s License and automobile insurance.
• Two years of previous property management experience with tax credit/LIHTC experience required. High school diploma or equivalent required, some college preferred. Must