Assistant Property Manager: Leasing, Operations & Team Leadership

RESONE; Germantown (MD); On-site; USD 45,000 - 65,000; Full time

Job summary

Residential One seeks an Assistant Property Manager to oversee daily community operations under the Property Manager. The role includes leasing supervision, staff training, regulatory compliance, and detailed reporting to our Regional Director.

You will supervise leasing activities, manage vendor and staff schedules, and ensure accurate certifications and inspections while maintaining a 100% occupancy mindset and high resident satisfaction.

Qualifications

• 2+ years’ experience in residential leasing or property management.
• 1+ years’ experience working with LIHTC/Section 8 property management.
• Excellent communication and time management skills.
• Well-developed customer service and sales skills.

Responsibilities

• Assists in the training of all property staff.
• Creates a positive, welcoming, supportive environment for residents, visitors, and community staff.
• Responsible for the office being kept in a neat and clean condition.
• Evaluates staff performance, including the completion of annual performance reviews.
• Counsels underperforming staff, and provides critical feedback to improve performance.
• Prepares, approves, and submits timesheets and payroll adjustments.
• Assists the Regional Director in the selection of community staff, and assumes primary responsibility for the preliminary interviewing.
• Has a working knowledge of all affordable regulatory forms and documents.
• Submits accurate and complete reports as specified on Residential One’s time table.
• Maintains building security measures, ensuring proper incident documentation and notification to management, owners, and insurance carriers within 24 hours of the incident.
• Responsible for in-house file audits on a semi-annual basis.
• Ensures property’s filing system is maintained daily, including applicant/resident, accounting, vendor, and contract files.
• Responsible for all community staff attending mandatory trainings, as well as other trainings, in order to promote successful operations of the property.
• Understands Boston Post software, and the paperless work flow process, in order to operate efficiently and accurately.
• Responsible for the preparation of the Reserve Funds Replacements (RFR).
• Others duties as assigned.

Skills

Communication skills

Time management

Customer service

Sales skills

Job description

Residential One seeks an Assistant Property Manager to oversee daily community operations under the Property Manager. The role includes leasing supervision, staff training, regulatory compliance, and detailed reporting to our Regional Director.

You will supervise leasing activities, manage vendor and staff schedules, and ensure accurate certifications and inspections while maintaining a 100% occupancy mindset and high resident satisfaction.