Assistant Property Manager - Lease-Up & Resident Experience

Madison Apartment Group; Northampton Township (Bucks County); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health coverage

401(k) Plan matched

Professional development

Paid vacation/sick/holiday

Employee rental discounts

Paid new parent leave

Inclusive culture

Tuition reimbursement

Job summary

Madison Apartment Group in the United States is seeking an enthusiastic Assistant Property Manager to oversee our newest development and drive the lease-up. You will be the first contact for prospective and current residents, managing rentals, move-ins, and resident relations with a focus on service and community engagement.

Responsibilities include leading tours, qualifying prospects, preparing leases, handling service requests, coordinating events, and reporting on leasing activity.

Qualifications

• Minimum of two years of luxury Class A sales or lease up experience preferred.
• Proven track record delivering exceptional customer service.
• Strong organizational and communication skills.
• Proficiency in Microsoft Office; experience with CRM/Yardi preferred.
• High School Diploma required; Real Estate License preferred.

Responsibilities

• Support lease-up efforts for a new development property.
• Lead property tours, show vacant units, and market property amenities to close sales and maintain occupancy.
• Handle all activities related to apartment rentals and move-ins, including qualifying prospects and preparing lease documentation.
• Provide exceptional customer service, creating a welcoming environment for residents and guests.
• Assist in planning and participating in resident functions and community events.
• Maintain knowledge of the market and generate prospect leads through advertising and follow-up.
• Manage resident service requests and coordinate with maintenance for timely resolutions.
• Maintain accurate resident records and manage rent collections and deposits.
• Generate weekly and monthly reporting on marketing and leasing activities.
• Inspect models, vacancies, and grounds for cleanliness and report needs.
• Assist in managing site social media and accurate resident records.
• Complete outreach marketing within assigned timeframes.
• Complete lease applications, verify applications, and notify decisions.

Skills

Customer service

Organizational skills

Communication

Office software

CRM/Yardi

Education

High School Diploma

Real Estate License preferred

Tools

CRM/Yardi

Job description

Madison Apartment Group in the United States is seeking an enthusiastic Assistant Property Manager to oversee our newest development and drive the lease-up. You will be the first contact for prospective and current residents, managing rentals, move-ins, and resident relations with a focus on service and community engagement.

Responsibilities include leading tours, qualifying prospects, preparing leases, handling service requests, coordinating events, and reporting on leasing activity.