Assistant Property Manager - Growth, Benefits & Training

Madison Apartment Group; Juniper Circle (PA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health coverage

401(k) Retirement Plan

Professional development opportunities

Paid vacation, sick, and holiday time

Employee rental discounts

Paid new parent leave

Job summary

Madison Apartment Group is seeking an on-site Assistant Property Manager to support the Property Manager in all aspects of property operations. You will handle leasing, resident relations, and on-site administrative duties, stepping in as lead when the Property Manager is unavailable.

The role emphasizes exceptional service, organization, and compliance with policies. On-site duties require weekend and holiday coverage and a focus on community engagement and lease conversions.

Qualifications

• Minimum of two years of property management experience.
• Demonstrated experience delivering exceptional customer service.
• Strong organizational and communication skills.
• Proficiency in Microsoft Office; experience with CRM/Yardi preferred.

Responsibilities

• Provide exceptional customer service, creating a welcoming environment for residents and guests.
• Assist in training, motivating, and supervising the on-site team.
• Lead property tours, show vacant units, and market property amenities to close sales.
• Complete lease applications and assist with application verification.
• Maintain accurate resident records and manage rent collections and deposits.
• Oversee renewal management, including rent negotiations and lease documentation.
• Conduct inspections of models, vacant apartments, community grounds, and move-ins/move-outs.
• Develop and implement promotional programs and resident events.
• Maintain regular office hours and ensure adequate coverage on weekends and holidays.
• Ensure compliance with all housing laws and company policies.

Skills

Property management

Customer service

Organization

Communication

Microsoft Office

CRM/Yardi

Education

High school diploma

BA/BS preferred

Tools

CRM/Yardi

Job description

Madison Apartment Group is seeking an on-site Assistant Property Manager to support the Property Manager in all aspects of property operations. You will handle leasing, resident relations, and on-site administrative duties, stepping in as lead when the Property Manager is unavailable.

The role emphasizes exceptional service, organization, and compliance with policies. On-site duties require weekend and holiday coverage and a focus on community engagement and lease conversions.