Assistant Property Manager: Leasing & Onsite Ops

Madison Apartment Group; Whitehall (Lehigh County); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health coverage

Company matched 401(k)

Professional development

Paid vacation, sick, and holiday time

Employee rental discounts

Paid new parent leave

Job summary

Madison Apartment Group is seeking an Assistant Property Manager to support the Property Manager in all aspects of property management. This on-site role involves leasing apartments, resident relations, and administrative duties.

You will step in for the Property Manager when absent to ensure smooth operations. Qualifications include a minimum of two years in property management, strong customer service, and good organizational and communication skills.

Qualifications

• Minimum of two years of property management experience.
• Demonstrated experience delivering exceptional customer service.
• Strong organizational and communication skills.
• Proficiency in Microsoft Office; experience with CRM/Yardi preferred.
• High School Diploma required; BA/BS degree in Marketing, Sales, or related field preferred.

Responsibilities

• Provide exceptional customer service, creating a welcoming environment for residents and guests.
• Assist in training, motivating, and supervising the on-site team.
• Lead property tours, show vacant units, and market property amenities to close sales.
• Complete lease applications and assist with application verification.
• Maintain accurate resident records and manage rent collections and deposits.
• Oversee renewal management, including rent negotiations and lease documentation.
• Conduct inspections of models, vacant apartments, community grounds, and move-ins/move-outs.
• Develop and implement promotional programs and resident events.
• Maintain regular office hours and ensure adequate coverage on weekends and holidays.
• Ensure compliance with all housing laws and company policies.

Skills

Customer service

Organizational skills

Communication skills

Microsoft Office

Education

High School Diploma

BA/BS in Marketing, Sales, or related field

Tools

CRM/Yardi

Job description

Madison Apartment Group is seeking an Assistant Property Manager to support the Property Manager in all aspects of property management. This on-site role involves leasing apartments, resident relations, and administrative duties.

You will step in for the Property Manager when absent to ensure smooth operations. Qualifications include a minimum of two years in property management, strong customer service, and good organizational and communication skills.