Assistant Property Manager - Growth, Retention & Operations

WPM Real Estate Management; Baltimore (MD); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Bonus opportunities

Health, dental & vision insurance

Paid time off & holidays

401(k) with company match

Career growth & training opportunities

Rental discounts for associates

Job summary

WPM Real Estate Management is seeking an enthusiastic Assistant Property Manager to support daily operations of our residential community at 611 Park/The Severn. You will oversee leasing, coordinate resident retention initiatives, manage daily operations, and uphold WPM’s standards of service.

The ideal candidate has strong organizational and leadership skills, a valid driver’s license, and a commitment to outstanding customer service.

Qualifications

• Proven success in residential property management with experience as a Leasing Specialist, Assistant Manager, or Community Manager.
• Strong customer service orientation and commitment to resident satisfaction.
• Excellent leadership, communication, and team development skills.
• Proficiency with Microsoft Office Suite and familiarity with property management/accounting software.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Valid driver’s license and reliable transportation required.

Responsibilities

• Overseeing and supporting all leasing activities, ensuring accuracy, compliance, and adherence to Fair Housing regulations.
• Reviewing renewals and developing creative retention strategies to maintain high occupancy levels.
• Initiating and managing eviction proceedings by providing required documentation to accounting staff.
• Conducting routine property inspections, recording deficiencies, and coordinating corrective actions within budget guidelines.
• Collaborating with the maintenance team to ensure timely and high-quality unit turns and maintenance resolutions.
• Managing marketing efforts to maintain strong curb appeal and minimize vacancies through competitive analysis and outreach.
• Maintaining accurate financial and administrative records, including payroll, invoices, and expenditure approvals.
• Fostering strong relationships with residents through proactive communication and exceptional customer service.
• Supervising, training, and developing on-site staff while promoting company values and enforcing policies.
• Ensuring adequate staffing coverage for daily operations and emergency responses.
• Preparing and submitting reports to ownership and management summarizing community performance and financial results.

Skills

Residential property management

Customer service

Leadership & staff development

Tools

Microsoft Office Suite

Property management software

Job description

WPM Real Estate Management is seeking an enthusiastic Assistant Property Manager to support daily operations of our residential community at 611 Park/The Severn. You will oversee leasing, coordinate resident retention initiatives, manage daily operations, and uphold WPM’s standards of service.

The ideal candidate has strong organizational and leadership skills, a valid driver’s license, and a commitment to outstanding customer service.