Assistant Property Manager — On‑Site Growth & Service

11Residential; Wenatchee (WA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with a 4% company match

30% Employee Rental Discount based on

Mileage Stipend or reimbursement

Education Reimbursement program

Paid Time Off – vacation, sick, paid 0

Growth and development opportunities

Job summary

11Residential is seeking an Assistant Property Manager to oversee daily operations of multiple communities in Wenatchee, WA, in collaboration with a Property Manager. You will handle leasing activities, resident communications, and on-site finance tasks, ensuring service excellence, timely rents, and regulatory compliance while supporting a positive, growth‑oriented team culture.

Join a team that values integrity, teamwork, inclusion, and customer service, with on-site work and a schedule

Qualifications

• 1+ years' experience in leasing, sales, hospitality, or customer service.
• High school diploma or GED required; associate or bachelor’s degree is a plus.
• Knowledge of apartment management laws and regulations at federal, state, and local level preferred.
• Excellent communication and interpersonal skills for professional interactions.
• Ability to de-escalate conflicts while preserving relationships.
• Demonstrates integrity, teamwork, inclusion, and customer service.
• Must hold a valid driver’s license and reliable transportation.
• On-site work is required; remote work is not eligible.

Responsibilities

• Deliver exceptional service to residents, prospective residents, and team members with professionalism and timely follow-up.
• Oversee rent collection and delinquency management per policy and compliance.
• Assist in recording and reporting financial data with your manager.
• Draft and distribute resident communications and notices clearly and timely.
• Act as Property Manager in their absence and handle on-site operations.
• Maintain Fair Housing compliance and applicable laws across leasing and operations.
• Support full leasing cycle from inquiry to move-in, including tours and applications.
• Ensure online advertising accuracy and current unit availability and pricing.
• Conduct regular property walks and coordinate with maintenance for make-readies.

Skills

Communication skills

Interpersonal skills

Customer service

De-escalation

Bilingual English/Spanish

Education

High school diploma/GED

Associate or Bachelor’s degree

Tools

Microsoft Office

Job description

11Residential is seeking an Assistant Property Manager to oversee daily operations of multiple communities in Wenatchee, WA, in collaboration with a Property Manager. You will handle leasing activities, resident communications, and on-site finance tasks, ensuring service excellence, timely rents, and regulatory compliance while supporting a positive, growth‑oriented team culture.

Join a team that values integrity, teamwork, inclusion, and customer service, with on-site work and a schedule