Assistant Property Manager: Growth, Benefits & Impact

Gene B. Glick Company; Lexington (KY); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Vacation/PTO

Paid holidays

Medical insurance

Dental insurance

Vision insurance

Apartment discount

401K with company match

Advancement opportunities

Job summary

Gene B. Glick Company is seeking an Assistant Property Manager for our Briarwood of Lexington community. The role supports the Property Manager to ensure cash flow, property maintenance, and resident satisfaction while managing the property in the manager's absence.

The ideal candidate will handle resident inquiries, showings, move-ins/outs, and rent collection, while ensuring compliance with HUD and Fair Housing rules. Weekend work and travel for training may be required.

Qualifications

• High school diploma or equivalent.
• Property management experience preferred.
• Must be detail oriented and organized.
• Must have and maintain a valid driver’s license in the state of residence.
• Able to work a varied schedule including weekends.
• Must be willing to travel for training and meetings.
• Must be able to communicate effectively verbally and in writing.
• Must be able to read and comprehend the English language.
• Fluent in Spanish is a plus.

Responsibilities

• Promptly answer telephone and e-mail inquiries from residents and prospective residents.
• Follow-up on emails from prospective residents with the goal of obtaining an appointment to show the community.
• Assist with completing move-ins, move-outs, certifications, and renewals.
• Greet prospective residents, tour the model/vacant and demonstrate the features and benefits of the interior of the apartment homes and amenities, explain terms of occupancy, and provide information about local areas.
• Close the sale with prospective residents and obtain a holding deposit, if applicable, and application for an apartment or waiting list.
• Promptly follow up with prospective residents who have not yet leased to continue the sales process and secure the sale.
• Determine and certify the eligibility of prospective residents, following government regulations and Company procedures.
• Assist with marketing surveys.
• Pursue and collect rent payments, assist with delinquencies, and court filings.
• Investigate complaints, disturbances and violations and resolve problems following management rules and regulations.
• Prepare, submit, and maintain accurate records, reports, and documents.
• Ensure confidentiality of all data in the resident files (i.e., income, credit reports, assets, etc.).
• Provide information and reports in coordination with other departments.
• Conduct all activities in accordance with HUD regulations and Fair Housing requirements.

Skills

Verbal communication

Written communication

Customer service

Detail oriented

Organized

Education

High school diploma or equivalent

Property management experience preferred

Job description

Gene B. Glick Company is seeking an Assistant Property Manager for our Briarwood of Lexington community. The role supports the Property Manager to ensure cash flow, property maintenance, and resident satisfaction while managing the property in the manager's absence.

The ideal candidate will handle resident inquiries, showings, move-ins/outs, and rent collection, while ensuring compliance with HUD and Fair Housing rules. Weekend work and travel for training may be required.