ASSISTANT PROPERTY MANAGER

Gene B. Glick Company; Lexington (VA); On-site; USD 38,000 - 52,000; Full time

Job summary

Gene B. Glick Company seeks an Assistant Property Manager for Briarwood of Lexington, a 204-unit community. Support the Property Manager to maintain cash flow, uphold company standards, and ensure resident satisfaction with operations and leasing activities.

You will handle inquiries, tours, move-ins/outs, and applications, while ensuring compliance with HUD and Fair Housing rules. Strong communication, organization, and a willingness to travel for training are essential.

Qualifications

• High school diploma or equivalent.
• Property Management experience preferred.
• Must be detail oriented and organized.
• Valid driver’s license required.
• Willing to work weekends and travel for training.
• Strong verbal and written communication in English.
• Spanish language skills are a plus.

Responsibilities

• Answer telephone and email inquiries from residents and prospects.
• Schedule appointments to show the community to potential residents.
• Assist with move-ins, move-outs, certifications, and renewals.
• Greet prospects and conduct tours, explain terms of occupancy.
• Close sales, collect deposits, and process applications.
• Follow up with prospects to lease or place on waiting list.
• Determine eligibility following government regulations.
• Assist with marketing surveys and rent collection.
• Investigate issues and resolve problems per rules and regs.
• Prepare records, reports, and maintain confidentiality.
• Coordinate information with other departments and HUD compliance.

Skills

Customer service

Multitasking

Detail oriented

Organized

Bilingual Spanish (plus)

Valid driver’s license

Weekend availability

Travel for training

Effective written and verbal

English reading skills

Education

High school diploma or equivalent

Job description

• Lexington, Kentucky
• Property Management - Rental Office
• 4064

Job Description

We are looking for an exceptional Assistant Property Manager to join our team at our 204-unit Briarwood of Lexington apartment community! The Assistant Property Manager is responsible for assisting the Property Manager with ensuring the community generates a satisfactory cash flow, the property is maintained in accordance with Company standards, assures customer satisfaction, and manages the property in the absence of the Property Manager.

Responsibilities

• Promptly answer telephone and e-mail inquiries from residents and prospective residents.
• Follow-up on emails from prospective residents with the goal of obtaining an appointment to show the community.
• Assist with completing move-ins, move-outs, certifications, and renewals.
• Greet prospective residents, tour the model/vacant and demonstrate the features and benefits of the interior of the apartment homes and amenities, explain terms of occupancy, and provide information about local areas.
• Close the sale with prospective residents and obtain a holding deposit, if applicable, and application for an apartment or waiting list.
• Promptly follow up with prospective residents who have not yet leased to continue the sales process and secure the sale.
• Determine and certify the eligibility of prospective residents, following government regulations and Company procedures.
• Assist with marketing surveys.
• Pursue and collect rent payments, assist with delinquencies, and court filings.
• Investigate complaints, disturbances and violations and resolve problems following management rules and regulations.
• Prepare, submit, and maintain accurate records, reports, and documents.
• Ensure confidentiality of all data in the resident files (i.e., income, credit reports, assets, etc.).
• Provide information and reports in coordination with other departments as needed.
• Conduct all activities in accordance with HUD regulations and Fair Housing requirements.

Qualifications

• High school diploma or equivalent combination of education, training, or experience.
• Property Management experience preferred.
• Must be detail oriented and organized.
• Must have and maintain a valid driver’s license in the state of residence.
• Able to work a varied schedule including weekends.
• Must be willing to travel for training and meetings.
• Must be able to communicate effectively verbally and in writing.
• Must be able to read and comprehend the English language.
• Fluent in Spanish is a plus.

Glick is a great place to work with a family-oriented culture. We offer an excellent benefit package that includes vacation/paid time off, paid holidays, medical, dental, and vision insurance, apartment discount as well as an outstanding 401K plan with generous matching. There's also an excellent opportunity for advancement.