Assistant Property Manager: CRE Ops & Tenant Relations

Stream Realty Partners; Charlotte (NC); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Bonuses

Medical/dental/vision insurance

Health savings account

Flexible spending accounts

401(k) with company match

PTO

Holiday pay

Job summary

Stream Realty Partners, headquartered in Dallas, TX, is seeking an Assistant Property Manager to support a portfolio of commercial properties in Charlotte. The role focuses on day-to-day operations, tenant relations, vendor coordination, and adherence to budgets and reporting requirements.

The candidate should have 2+ years in commercial property management, strong communication skills, and experience with real estate software.

Qualifications

• Bachelor’s degree preferred.
• 2+ years in commercial property management.
• Excellent customer service.
• Strong verbal and written communication.
• Experience using real estate software (Yardi or MRI, Kardin, AvidXchange, IMPAK, or similar programs).
• Basic accounting knowledge.
• Good organizational skills.
• Attention to detail.
• Ability to multitask.
• Proficiency with Microsoft Excel and Word.

Responsibilities

• Work with Property Managers to resolve building operations’ issues.
• Work closely with vendors to ensure compliance with service contracts.
• Recommend and/or complete vendor contracts as appropriate.
• Ensure adherence to property owners’ policies and procedures, as well as compliance with codes, regulations, and governmental agency directives.
• Answer office telephone as required and assist callers.
• Receive work order requests and coordinate with the building technician or vendor(s) as appropriate.
• Schedule building activity, including move-ins/move-outs, and verify insurance.
• Follow established A/R guidelines, including contacting tenants regarding follow-up on rent payment status and assisting the Property Manager in lockouts, assigning late fees, or sending demand letters as necessary.
• Review and ensure the accurate coding of invoices for payment.
• Assist Property Managers in the preparation of the monthly reporting package/financial reports according to the owner's needs.
• Assist Property Managers with the preparation, assembly, review, and implementation of the annual operating and capital budgets, as well as operating expense reconciliations.
• Assist the Property Managers as appropriate in coordinating insurance procurement, electricity procurement, and real estate tax review processes for properties.
• Ensure compliance with management agreements.
• Work with the Property Managers to facilitate accounting, leasing, marketing, and construction needs.
• Understand lease types to assist the Property Manager with ensuring Lease compliance.
• Process Tenant billbacks expenses.
• Assist in the response and resolution of after-hours emergency calls as needed.
• Assist in planning and executing tenant events with the management team.

Skills

Customer service

Verbal & written communication

Multitasking

Education

Bachelor’s Degree

Tools

Yardi

MRI

Kardin

AvidXchange

IMPAK

Excel

Word

Job description

Stream Realty Partners, headquartered in Dallas, TX, is seeking an Assistant Property Manager to support a portfolio of commercial properties in Charlotte. The role focuses on day-to-day operations, tenant relations, vendor coordination, and adherence to budgets and reporting requirements.

The candidate should have 2+ years in commercial property management, strong communication skills, and experience with real estate software.