Assistant Property Manager, Affordable Housing & Impact

Enterprise Community Partners; Washington (District of Columbia); On-site; USD 33,000 - 37,000; Full time

Job summary

Enterprise Community Partners in Washington, DC is seeking a Property Manager to ensure a safe and attractive living environment, drive occupancy, and deliver solid financial results. The role involves stepping in as Property Manager in the absence of the manager.

You will interact with residents and staff, supervise marketing activities to meet occupancy goals, maintain compliance with policies and the Fair Housing Act, manage leases and renewals, and oversee rent collection and record-keeping.

Qualifications

• Minimum three years’ experience in property management, leasing, or a related field.
• High School Diploma or G.E.D.
• NCHM COS (Certified Occupancy Specialist) & TCS (Tax Credit Specialist) Certification or equivalent certification from a nationally recognized compliance training program and experience, or ability and commitment to obtain certifications at the next available course offering.
• Ability to work in a fast-paced environment demonstrating strong organizational and follow up skills along with an ability to manage multiple priorities.
• Strong verbal and written communication skills with the ability to interact, in English, with a diverse group of associates, residents and external agencies.
• Ability to read, in English, at a level sufficient to understand policies and procedures, safety notices, general business correspondence and/or documentation.
• Strong computer and keyboarding skills with proficiency in Microsoft Word and Excel and the ability to quickly master new applications.
• Excellent interpersonal skills. Positive attitude, enthusiasm and energy. strong customer service orientation to older adults.

Responsibilities

• Interacts routinely with residents; communicates effectively, appropriately, and courteously with residents, associates, management and guests to ensure that all areas of concern are addressed promptly and professionally.
• Implements sales and marketing activities both on and off site to achieve occupancy goals; recommends strategies to adjust activities as needed in response to market conditions, competitive pressures, apartment turnovers, and other factors influencing occupancy; maintains knowledge of competitive properties and market trends and makes recommendations as appropriate.
• Complies with Enterprise Residential’s policies and procedures and external regulatory requirements; ensures solid understanding of Enterprise Residential’s operational and human resources policies and procedures.
• Ensures strict compliance with the Fair Housing Act, shows and leases apartments; qualifies prospective residents in compliance with program requirements; manages lease renewal process.
• Collects rents, monitors and manages delinquencies and collections, and maintains accurate records.
• Provides direction to the team in the absence of the Property Manager.
• Promotes resident services initiatives in conjunction with the Resident Services Department; drives efforts at the community level, engaging residents in social, educational, planned activities and events.
• Prepares, monitors, and distributes reports on a variety of operational and financial data.
• Assists in processing property expenses such as vendor invoices.
• Participates in and attends all required training sessions.
• Keeps Property Manager informed of any information that could affect property operations.
• Supports other communities as assigned by management.

Skills

Property management

Communication skills

Multitasking

Customer service

Education

High School Diploma

COS/TCS Certification

Tools

MS Word

Excel

Job description

Enterprise Community Partners in Washington, DC is seeking a Property Manager to ensure a safe and attractive living environment, drive occupancy, and deliver solid financial results. The role involves stepping in as Property Manager in the absence of the manager.

You will interact with residents and staff, supervise marketing activities to meet occupancy goals, maintain compliance with policies and the Fair Housing Act, manage leases and renewals, and oversee rent collection and record-keeping.