Assistant Property Manager

Hudson Residential; Westfield (IN); On-site; USD 42,000 - 62,000; Full time

Job summary

Hudson Residential is seeking an Assistant Property Manager to support the daily operations of the Property Director at Maple Knoll, located in Westfield, Indiana. The role focuses on real estate administration, leasing support, and ensuring tenant satisfaction within our residential communities.

Ideal candidates will have knowledge of landlord-tenant law, strong organizational skills, and experience with property management software such as Yardi or OneSite.

Qualifications

• Proven experience in property management or real estate administrative roles.
• Proficiency with Yardi is preferred.
• Strong customer service skills with excellent phone etiquette.
• Experience in lease negotiations and contracts management.
• Administrative experience including data entry and filing.
• Ability to handle multiple priorities efficiently.

Responsibilities

• Assist in managing lease agreements, renewals, and tenant relations.
• Coordinate property maintenance requests and oversee facilities management.
• Support leasing activities including showing units and processing applications.
• Maintain accurate data entry and filing of tenant records and contracts.
• Utilize property management software for rent collection, reporting, and records.
• Handle conflict management with tenants or vendors professionally.
• Prepare reports related to occupancy, expiring leases, and maintenance schedules.
• Support administrative functions including phone etiquette and general office tasks.

Job description

Hudson Residential was formed in 2025 to bring property management in house for Hudson Investing’s portfolio of assets. By combining hands-on oversight with data-driven systems, we ensure each community operates smoothly, efficiently, and with long-term value in mind—for our residents, our partners, and our investors.

Our team is dedicated to creating welcoming, well-maintained communities where residents feel at home and supported, while providing investors with transparent reporting, proactive management, and consistent results. From day-to-day operations to strategic planning, we bring expertise, care, and accountability to every property we manage.

Job Overview

We are seeking a dynamic Assistant Property Manager to support the daily operations of the Property Director at Maple Knoll, located in Westfield, Indiana. This role offers an excellent opportunity for individuals with a background in real estate administration, property leasing, and customer service to contribute to the efficient management of residential apartment homes. The ideal candidate will possess strong organizational skills, knowledge of landlord-tenant law, and experience with property management software such as Yardi or OneSite. This position is essential in ensuring tenant satisfaction, compliance with Fair Housing regulations, and smooth property operations.

Duties

• Assist in managing lease agreements, renewals, and tenant relations to ensure high levels of customer satisfaction
• Coordinate property maintenance requests and oversee facilities management to maintain property standards
• Support leasing activities including showing units, upselling available spaces, and processing applications
• Maintain accurate data entry and filing of tenant records, contracts, and legal documents
• Utilize property management software such as Yardi or OneSite for rent collection, reporting, and record keeping
• Handle conflict management with tenants or vendors professionally and efficiently
• Assist in preparing reports related to occupancy rates, lease expirations, and maintenance schedules
• Support administrative functions including phone etiquette, filing, and general office tasks

Requirements

• Proven experience in property management or real estate administrative roles
• Proficiency with Yardi is preferred
• Strong customer service skills with excellent phone etiquette and conflict resolution abilities
• Experience in lease negotiations, contracts management, and upselling rental units or services
• Administrative experience including data entry, filing, and office procedures
• Ability to handle multiple priorities efficiently while maintaining attention to detail

This role offers a dynamic work environment where organizational skills and legal knowledge are highly valued. The Assistant Property Manager will play a key role in maintaining the integrity of our property while providing exceptional service to residents and prospects.