Resident-Focused Property Operations Associate

Hudson Employee Management LLC; Westfield (IN); On-site; USD 40,000 - 55,000; Full time

Job summary

Hudson Employee Management LLC Westfield, Indiana seeks an Assistant Property Manager to support the daily operations of the Property Director for Maple Knoll. Ideal candidates bring real estate admin, leasing, and customer service experience to ensure tenant satisfaction and compliant property operations.

Knowledge of landlord-tenant law and proficiency with Yardi or OneSite are highly valued; join a team focused on transparency, proactive management, and long-term value for residents and

Qualifications

• Experience in property management or real estate administrative roles.
• Proficiency with Yardi is preferred.
• Strong customer service skills with phone etiquette and conflict resolution abilities.
• Experience in lease negotiations, contracts management, and upselling rental units or services.
• Administrative experience including data entry, filing, and office procedures.
• Ability to handle multiple priorities efficiently while maintaining attention to detail.

Responsibilities

• Assist in managing lease agreements, renewals, and tenant relations to ensure high levels of customer satisfaction.
• Coordinate property maintenance requests and oversee facilities management to maintain property standards.
• Support leasing activities including showing units, upselling available spaces, and processing applications.
• Maintain accurate data entry and filing of tenant records, contracts, and legal documents.
• Utilize property management software such as Yardi or OneSite for rent collection, reporting, and record keeping.
• Handle conflict management with tenants or vendors professionally and efficiently.
• Assist in preparing reports related to occupancy rates, lease expirations, and maintenance schedules.
• Support administrative functions including phone etiquette, filing, and general office tasks.

Skills

Property management

Customer service

Leasing

Administrative support

Data entry

Conflict resolution

Multi-tasking

Attention to detail

Education

Experience in property management or real estate administration

Tools

Yardi

OneSite

Job description

Hudson Employee Management LLC Westfield, Indiana seeks an Assistant Property Manager to support the daily operations of the Property Director for Maple Knoll. Ideal candidates bring real estate admin, leasing, and customer service experience to ensure tenant satisfaction and compliant property operations.

Knowledge of landlord-tenant law and proficiency with Yardi or OneSite are highly valued; join a team focused on transparency, proactive management, and long-term value for residents and