Assistant Property Manager

Stream Realty; Philadelphia (Philadelphia County); On-site; USD 45,000 - 75,000; Full time

Job summary

Join a dynamic team at an innovative commercial real estate firm where your contributions will be valued. As an Assistant Property Manager, you will play a crucial role in supporting property management operations, enhancing tenant relations, and ensuring smooth vendor interactions. This position offers an exciting opportunity to develop your skills in a collaborative environment while gaining valuable insights into the commercial property management industry. With a focus on people and culture, this firm is dedicated to empowering its employees to build meaningful careers. If you are passionate about real estate and eager to grow, this role is perfect for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan with Company Matching

Paid Time Off (PTO)

Holiday Pay

Flexible Spending Accounts

Health Savings Account

Bonuses

Qualifications

• 3-5 years' experience in Commercial Property Management preferred.
• Excellent customer service and communication skills are essential.

Responsibilities

• Assist Property Managers in managing commercial properties effectively.
• Handle tenant and vendor relations and ensure compliance with contracts.

Skills

Customer Service

Communication Skills

Organizational Skills

Multitasking

Attention to Detail

Basic Accounting Knowledge

Desire to Learn

Education

Bachelor’s Degree

Tools

Yardi

MRI

Microsoft Excel

Microsoft Word

Job description

Company Description

ABOUT STREAM REALTY PARTNERS

Founded in 1996, Stream Realty Partners (Stream) began with a vision. Not one focused on bricks and mortar, but with people at its foundation. Headquartered in Dallas, TX and operating in core markets coast to coast, we complete billions in annual transactions in office, industrial, retail, healthcare, land, and data center properties. With millions of square feet of assignments, Stream is one of the fastest-growing, full-service commercial real estate services organizations in the country. Our team of talented individuals have come together to create our distinct culture, best summarized by our firm’s core values: smart, honest, nice, and passionate. For more information, visit www.streamrealty.com and follow Stream on LinkedIn, Instagram, X and Facebook.

IMMEDIATE IMPACT. MEANINGFUL CAREER.

At Stream, we know our success begins and ends with our people. It is the reason we work hard to attract and retain the best and brightest talent. From day one, you will be an integral member of our high-caliber, collaborative team. We will empower you to apply your energy, expertise, and creativity to meet our client’s needs while instilling you with unsurpassed market knowledge and development opportunities to succeed. When you join Stream, you won’t simply start a new job—you will build a meaningful and impactful career.

POSITION OVERVIEW

The Assistant Property Manager provides first-class property management services and assists a Property Manager in overseeing a portfolio of commercial properties. Day-to-day responsibilities include assisting with issues regarding building/property operations, enhancing tenant relations, vendor scheduling, and customer service.

ESSENTIAL FUNCTIONS

1. Provide daily assistance and support to Property Managers in management of a commercial real estate property portfolio.
2. Manage tenant and vendor relations to include keeping contracts and COI updated.
3. Property scheduling and communication with tenants and vendors.
4. Assist with accounting, reporting, and budgeting tasks.
5. Assist with lease administration.

RESPONSIBILITIES

1. Work with Property Managers to resolve building operations’ issues.
2. Work closely with vendors to ensure compliance with service contracts.
3. Recommend and/or complete vendor contracts as appropriate.
4. Ensure adherence to property owners’ policies and procedures, as well as compliance with codes, regulations, and governmental agency directives.
5. Answer office telephone as required and assist callers.
6. Receive work order requests and coordinate with the building technician or vendor(s) as appropriate.
7. Schedule building activity including move-ins/move-outs and verify insurance.
8. Follow established A/R guidelines including contacting tenants regarding follow-up on rent payment status and assisting Property Manager in lockouts, assigning late fees, or sending demand letters as necessary.
9. Review and ensure the accurate coding of invoices for payment.
10. Assist Property Managers in the preparation of the monthly reporting package/financial reports according to owner's needs.
11. Assist Property Managers with the preparation, assembly, review, and implementation of the annual operating and capital budgets, as well as operating expense reconciliations.
12. Assist the Property Managers as appropriate in coordinating insurance procurement, electricity procurement, and real estate tax review processes for properties.
13. Ensure compliance with management agreements.
14. Work with the Property Managers to facilitate accounting, leasing, marketing, and construction needs.
15. Understand lease types to assist the Property Manager with ensuring Lease compliance.
16. Process Tenant billbacks expenses.
17. Assist in the response and resolution of after-hour emergency calls as needed.
18. Assist in planning and executing tenant events with management team.

Qualifications

1. Bachelor’s Degree preferred.
2. 3-5 years' experience in Commercial Property Management industry preferred.
3. Excellent customer service skills.
4. Strong verbal and written communication skills; prior experience communicating with tenants and/or vendors in a professional, courteous environment.
5. Previous experience using real estate software (Yardi or MRI, Kardin, AvidXchange, IMPAK, or similar programs)
6. Basic accounting knowledge and skills.
7. Good organizational skills.
8. Attention to detail.
9. Ability to multitask.
10. Proficiency with Microsoft Excel and Word.
11. Desire and ambition to learn and grow in Stream’s property management department.
12. Attributes which align with Stream’s core values of Smart, Honest, Nice, and Passionate.

Stream is an equal-opportunity employer and does not discriminate on the basis of ethnicity, race, religion, sexual orientation, gender identity, age, national origin, disability, military status, or any other reason prohibited by law. Note: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Stream Realty Partners offers competitive salaries, bonuses, medical/dental/vision insurance, pharmacy benefits, health savings account, flexible spending accounts, 401(k) plan with company matching, PTO, and holiday pay. Individual compensation packages are based on various factors unique to each candidate, including skill set, experience, qualifications, location, and other job-related reasons.