Assistant Property Manager

PhillyLiving Management Group; Philadelphia (Philadelphia County); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated condominium assistant to join their maintenance department. This role is perfect for someone looking to start their career in property management, where you'll be the key liaison for building owners and service providers. Your responsibilities will include managing service requests, overseeing maintenance operations, and building strong relationships with residents. Join a family-owned business with over 30 years of experience in the heart of Philadelphia, and be part of a team that values trust and communication. This is a fantastic opportunity to grow in a supportive and dynamic environment.

Qualifications

• Entry-level position requiring strong customer service skills.
• Knowledge of building systems and property management software preferred.

Responsibilities

• Serve as the primary point of contact for building owners and vendors.
• Respond to resident service requests in a timely manner.
• Oversee maintenance planning and scheduling.

Skills

Customer Service

Communication

Building Systems Knowledge

Relationship Management

Property Management Platforms

Education

High School Diploma

Tools

AppFolio

Yardi

Job description

PhillyLiving Management Group is looking for a full-time condominium assistant to join our maintenance department. We are a family-owned business with more than 30 years of experience in Philadelphia. This job is on-site in Center City, Philadelphia, Monday through Friday, 5 days a week.

Key Responsibilities:

1. Serve as the primary point of contact for building owners, vendors, and service providers regarding building-related issues.
2. Build and maintain trust-based relationships with residents and board members through regular communication (phone, email, and in-person).
3. Respond to and follow up on resident service requests and building issues in a timely and professional manner.
4. Oversee maintenance planning and scheduling to ensure efficient operations.
5. Possess a working knowledge of building systems and applicable code requirements.
6. Process and manage maintenance work requests; provide assistance as needed to building owners.
7. Handle inquiries (in-person, phone, email), including sharing community information, scheduling appointments, and coordinating after-hours maintenance.
8. Preferred experience with property management platforms such as AppFolio or Yardi.
9. Communicate effectively with tenants, vendors, coworkers, and management to exchange information and provide direction as needed.
10. Perform additional duties as assigned.

Seniority Level:

• Entry level

Employment Type:

• Full-time

Job Function:

• Sales and Management