Assistant Property Manager

Gorman & Company; Chicago (IL); On-site; USD 80,000 - 100,000; Full time

Job summary

An established industry player seeks an enthusiastic Assistant Property Manager to enhance community living experiences. In this role, you will engage with residents, ensuring their needs are met through exceptional customer service and effective communication. Your responsibilities will include managing application processes, organizing resident events, and maintaining accurate records. With a supportive team and a commitment to diversity, equity, and inclusion, this position offers a fulfilling opportunity to make a positive impact in a vibrant community. Join a dynamic environment that values your contributions and fosters professional growth.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401K Match

18 Days PTO

Paid Holidays

Education Reimbursement

Team Development & Training

Pet Insurance

Bonus Eligibility

Qualifications

• 3 years of leasing, customer service, or sales experience preferred.
• Confident, positive, and friendly with strong communication skills.

Responsibilities

• Provide excellent customer service to current and prospective residents.
• Assist with lease renewals and recertification paperwork.
• Plan and promote resident events and activities.

Skills

Customer Service

Sales Techniques

Computer Skills

Communication Skills

Education

High School Diploma or equivalent

Tools

RealPage

MS Office

Job description

At Gorman & Company, we believe that our people are our most important asset. As an Assistant Property Manager, you will have the opportunity to provide a long lasting first impression to our prospective residents, provide them with quality affordable homes, and engage with them to create a sense of community within the Property.

Our team members are passionate about making a difference in our residents’ lives, we build outstanding communities and serve a diverse group of residents. It's an “all hands-on deck” type of environment to get our jobs done. We were voted “Best Place to Work,” have a Diversity, Equity and Inclusion Committee, a Culture Club Committee, and volunteer in our communities. We offer a great line of benefits, including 18 days PTO and even, Pet Insurance! If you want to have fun, be valued, and make a difference, apply today!

Learn more about Gorman at: https://www.youtube.com/user/GormanUSA

As an Assistant Property Manager, you will:

• Provide excellent customer service to our current and prospective residents.
• Determine prospective resident’s needs through phone calls, apartment tours, and internet marketing using selling techniques.
• Complete follow up discussions with all current and prospective residents and maintain accurate records.
• Walk prospective residents through the application paperwork and Section 42, LIHTC, and HUD certification paperwork.
• Assist current residents with lease renewals and recertification paperwork.
• Develop and place ads and special promotions for marketing the apartment community to prospective residents.
• Enter in any application information, service requests, or payment information into the RealPage system.
• Complete move-in and move-out inspections of apartments units.
• Recommend repairs, replacements, or improvements to the community.
• Process payments and code invoices.
• Plan, organize, and promote resident events and activities.
• Adhere to established Fair Housing policies.

Assistant Property Manager Qualifications:

• High School Diploma or equivalent.
• Three years Leasing, customer service, or sales experience preferred.
• Confident, positive, and friendly with the ability to connect with a wide range of people.
• Computer skills and experience with MS Office.
• Schedule: This position will work 9am-5pm; evenings and weekends will be required during the busy seasons.

Why work with us at Gorman?

• Salary Range: $27 to $30 per hour.
• Eligibility for our Property Bonus program!
• Full Benefits- Medical, Dental, Vision, Life, Short/Long-term disability, Flex Spending, and more!
• 401K+ Match (up to 6%)
• 18 Days PTO & 9 1/2 Paid Holidays!
• Education Reimbursement towards position related coursework.
• Team Member Development & Training
• DEI Committee and Culture Club Committee dedicated to making your employee experience great!

Gorman & Company is a trusted partner in the community specializing in downtown revitalization, the preservation of affordable housing, workforce housing, and the adaptive reuse of significant historic buildings.

Gorman & Company is an Equal Employment Affirmative Action Employer.