Assistant Property Manager

Anchor Pacifica Management; California (MO); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental and Vision insurance

Paid holidays

Paid sick days

Paid vacation

401(k) matching

Life insurance

Phone & Utilities Reimbursement

Job summary

Anchor Pacifica Management seeks a full-time Assistant Property Manager to oversee a 255-unit building in Burbank, CA. You will lead daily operations, assist leasing, and coordinate with maintenance and vendors.

Strong leadership, high energy, and the ability to enforce rules professionally are essential. Manage tenant inquiries, inspections, reports, and community events to maintain a positive environment.

Qualifications

• 2-4 years’ experience in property management with multi-family properties.
• Proven experience in property management or a related field is preferred.
• Strong knowledge of office procedures and phone etiquette for tenants, staff and vendors.
• Excellent conflict management skills for difficult situations.

Responsibilities

• Serve as the contact for residents regarding rent, maintenance questions, and other concerns.
• Assist with leasing by conducting tours and processing applications.
• Support marketing by notifying vacancies and assisting with ads.
• Coordinate move-ins/out move-outs and inspections.
• Handle property inspections to ensure compliance and safety.
• Maintain tenant files and records; generate property operation reports.
• Enforce community rules and mediate conflicts.

Skills

Tenant relations

Leasing knowledge

Communication

Organizational skills

Microsoft Office

Tools

Yardi Voyager

RentCafe

MS Office

Job description

Job Description

We’re currently looking for a full-time Assistant Property Manager to assist with overseeing a 255-unit apartment building in Burbank, CA.

We’re looking for someone with strong leadership skills, high energy, assertiveness and the confidence to enforce rules consistently and professionally. If you’re someone who can handle difficult conversations, stay calm under pressure, and know how to turn a property around, we’d love to hear from you.

General Duties

• Serve as the contact for residents regarding rent, maintenance questions, and other concerns. Maintain ongoing communication with tenants through updates on property policies, announcements, and events. Address tenant inquiries promptly to ensure satisfaction and resolution.
• Assist with leasing by conducting tours, processing applications, explaining lease terms and completing rent comparables.
• Support marketing efforts by notifying relevant departments of vacancies and assisting with property advertisements.
• Assist and coordinate move-ins and move-out walkthroughs, including conducting inspections and tracking unit turnover progress.
• Handle property inspections, including semi-annual, building, and regulatory inspections, ensuring compliance and adherence to standards.
• Conduct regular property inspections to ensure cleanliness, safety, and maintenance.
• Coordinate repairs by scheduling and approving work orders, communicating with vendors, and overseeing technician tasks.
• Ensure security measures, such as functional locks, proper lighting, and emergency protocols, are in place.
• Assist with rent collection, issue reminders for late payments, and handle delinquency by posting notices such as Pay or Quit and Rent Increase Notices.
• Maintain accurate records of tenant accounts, lease agreements, and maintenance logs.
• Generate reports on property operations, including vacancies, unit turns, delinquency, and work order analytics.
• Ensure regulatory compliance by posting and managing notices, such as 24-hour Notice to Enter and Water Shut-off Notices and assisting with eviction processes.
• Maintain regular communication with the corporate office, accounting, and marketing to ensure seamless operations.
• Foster a positive tenant community by organizing events, creating newsletters, and promoting engagement.
• Enforce community rules and mediate conflicts to maintain a respectful and welcoming environment.

Preferred Qualifications

• 2-4 years’ experience in property management with experience managing multi-family properties.
• Proven experience in property management or a related field is preferred.
• Strong knowledge of office procedures and phone etiquette for effective communication with tenants, office staff, and vendors.
• Excellent conflict management skills with the ability to handle difficult situations calmly and professionally.
• Proficient in using property management software, Yardi Voyager and Rent Café.
• Strong computer skills (MS Suite office of programs including Outlook, Word, and Excel)
• Strong organizational skills with attention to detail in maintaining tenant files and records.
• A proactive approach to problem-solving and a commitment to enhancing tenant satisfaction.

Travel Requirement

This position requires light travel, running errands, attending off-site meetings, assisting at different locations when needed. The Assistant Property Manager must be able to travel between locations as needed. Reliable transportation is required, and employees using a personal vehicle for business purposes must maintain current automobile insurance as required by California law.

Compensation & Benefits

• Pay: $24-$26 per hour, depending on experience.
• Full-time; 40 hours per week
• Comprehensive medical insurance plans.
• Affordable dental and vision insurance.
• 10 paid holidays.
• 6 paid sick days per year.
• Paid vacation.
• 401(k) matching after one year.
• Life insurance.
• Phone & Utilities Reimbursement.

Working Conditions

The Assistant Property Manager will work primarily indoors and outdoors and will be exposed to various weather conditions. The position may require working on weekends and holidays and may involve on-call duties.

Physical Requirements

The physical demands described here are represen