Assistant Property Manager

Resource Options, Inc.; Boston (MA); On-site; USD 80,000 - 95,000; Full time

Job summary

Resource Options, Inc. is seeking an Assistant Property Manager for a luxury Back Bay apartment building in Boston. You will handle resident relations, rent collection, lease administration, and maintenance coordination to support daily operations.

The role requires 4–7 years in luxury property management, excellent communication, and strong organizational skills. The position pays $80,000–$95,000 annually and is based in Boston, MA with ROI and related partners offering diverse opportunities.

Qualifications

• Excellent communication and interpersonal skills, including conflict resolution and negotiation.
• Ability to communicate clearly and effectively with residents, guests, contractors, and other staff.
• Detail-oriented and highly organized.
• Excellent critical thinking and problem-solving skills.
• 4-7 years of experience in property management or real estate specific to luxury residential properties.
• Understanding of rental laws and lease agreements.

Responsibilities

• Acting as a point of contact for residents, addressing inquiries, resolving complaints, and fostering positive relationships.
• Communicate with residents about building upkeep and scheduling repairs to their apartments or common areas.
• Tour vacant or occupied apartments, process rental applications, screen potential residents, run credit checks, and prepare new lease agreements.
• Assist with the preparation of lease paperwork and move-in process and coordination.
• Prepare lease renewal paperwork for distribution to residents. Follow-up on timely returns.
• Assist with rent collections – contact delinquent residents and notify residents if rental account is not up to date (partial payment, rent increase, etc.).
• Monitor service requests with maintenance staff or vendors to ensure timely repairs and satisfied residents.
• Maintain organized resident files, prepare weekly and monthly leasing activity reports, and assist the Property Manager as needed.

Skills

Excellent communication

Conflict resolution

Detail-oriented

Organized

Critical thinking

Problem-solving

Experience in luxury property mgmt

Job description

Are you a driven Property Manager who understands the importance of customer service, looking to support the daily operations of a luxury Back Bay apartment building? Our client, a Boston-based developer who has helped shape the skyline of Boston, is looking for a driven Assistant Property Manager to assist with handling resident relations, resident notification, rent collection, lease administration, and maintenance coordination.

Responsibilities:

• Acting as a point of contact for residents, addressing inquiries, resolving complaints, and fostering positive relationships.
• Communicate with residents about building upkeep and scheduling repairs to their apartments or common areas.
• Tour vacant or occupied apartments, process rental applications, screen potential residents, run credit checks, and prepare new lease agreements.
• Assist with the preparation of lease paperwork and move-in process and coordination.
• Prepare lease renewal paperwork for distribution to residents. Follow-up on timely returns.
• Assist with rent collections – contact delinquent residents and notify residents if rental account is not up to date (partial payment, rent increase, etc.)
• Monitor service requests with maintenance staff or vendors to ensure timely repairs and satisfied residents.
• Maintain organized resident files, prepare weekly and monthly leasing activity reports, and assist the Property Manager as needed.

Qualifications:

• Excellent communication and interpersonal skills, including conflict resolution and negotiation.
• Ability to communicate clearly and effectively with residents, guests, contractors, and other staff.
• Detail-oriented and highly organized.
• Excellent critical thinking and problem-solving skills.
• 4-7 years of experience in property management or real estate specific to luxury residential properties.
• Understanding of rental laws and lease agreements.

Pay Range:

$80,000 – $95,000 annually, commensurate with experience.

Now in our 4th decade, Resource Options, Inc. (“ROI”) partners with Design, Construction, Environmental, and Real Estate professionals to help them identify great opportunities within their area of expertise. With offices throughout New England, New York and New Jersey, ROI seeks candidates interested in rewarding careers with companies serving the natural and built environments. Representative positions include carpenters, electricians, laborers, pipefitters, plumbers, OSHA 40 technicians, CDL drivers, lab pack chemists, HEO’s, w/ww operators, analytical chemists, environmental scientists, safety professionals, land surveyors, M/E/P engineers, civil, structural and geotechnical engineers, architects and interior designers, project managers, estimators, superintendents, OPM representatives, property managers, facility maintenance technicians and more.

ROI provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

ROI intends to provide a safe and drug-free work environment for our employees and our clients; as such you may be required to take a pre‑employment drug screen before beginning employment.

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