Assistant Program Supervisor - Opioid Treatment Center

Crossroads-Treatment-Centers; Uniontown (Fayette County); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K with match

Continuing Education Allowance

Life Insurance

Short/Long Term Disability

Maternity/Paternity leave

Calm subscription

Job summary

Crossroads Treatment Centers seeks an Assistant Program Supervisor to support the Program Supervisor and uphold Crossroads policies. The role targets four KPI goals: Census, Attrition, EBITDA, and NPS, while assisting with onboarding and training of new team members.

You will manage front office duties, assist with interviews, create schedules and approve timecards, handle patient concerns and insurance conversations, and coordinate with Human Capital on employee relations.

Qualifications

• Preference given to candidates with supervisory experience.
• Experience in Office-Based Opioid Treatment programs is preferred.
• Background in substance use or mental health support is advantageous.
• Highschool Diploma or GED is required.

Responsibilities

• Support the Program Supervisor and uphold policy and procedures.
• Assist with achieving KPI targets: Census, Attrition, EBITDA and NPS.
• Participate in interviews, onboarding, and staff training.
• Create schedules, approve timecards, and manage front office duties.
• Handle patient concerns, insurance discussions, and liaise with Human Capital.
• Monitor staffing needs and escalate as required.

Skills

Supervisory experience

Office-based MAT experience

Substance use/mental health experience

Education

Highschool Diploma or GED

Job description

Crossroads Treatment Centers seeks an Assistant Program Supervisor to support the Program Supervisor and uphold Crossroads policies. The role targets four KPI goals: Census, Attrition, EBITDA, and NPS, while assisting with onboarding and training of new team members.

You will manage front office duties, assist with interviews, create schedules and approve timecards, handle patient concerns and insurance conversations, and coordinate with Human Capital on employee relations.