Assistant Program Manager – Housing Voucher Leader

Socket.dev; Jacksonville (FL); On-site; USD 75,000 - 95,000; Full time

Job summary

Socket.dev is seeking an Assistant Program Director to provide leadership, day-to-day oversight, and direction to the Housing Choice Voucher program, ensuring compliance with federal, state, and local regulations and HUD requirements.

The role supervises 8-12 staff directly and 70-90 indirectly, drives performance, quality control, data integrity, and customer service, and leads strategic planning and budget monitoring.

Qualifications

• Education equivalent to a four-year degree in Public Administration or related field.
• Minimum five years of progressive work experience with at least three years in supervision.
• Ability to interpret HUD, federal and state regulations.
• Strong written and oral communication and organizational skills.

Responsibilities

• Lead and supervise multiple teams to meet performance standards.
• Monitor production, quality control, and data integrity.
• Ensure compliance with PHA Administrative Plan and HUD regulations.
• Develop staffing plans and coordinate recruiting and training.
• Monitor budgets and participate in strategic planning.

Skills

Leadership

Performance Excellence

Customer Service

Effective Communication

Quality

Accountability

Integrity

Education

Bachelor's degree

Master’s degree preferred

Job description

Socket.dev is seeking an Assistant Program Director to provide leadership, day-to-day oversight, and direction to the Housing Choice Voucher program, ensuring compliance with federal, state, and local regulations and HUD requirements.

The role supervises 8-12 staff directly and 70-90 indirectly, drives performance, quality control, data integrity, and customer service, and leads strategic planning and budget monitoring.