Assistant Program Manager

Protection Strategies Inc; Rockville (MD); On-site; USD 89,000 - 97,000; Full time

Benefits offered by this job

401(K) Retirement Plan

Tuition Assistance

Disability Products

Employee Assistance

GoodRx

Commuter Benefits

HSA + HRA

Job summary

Protection Strategies, Inc. in Rockville, MD is seeking an HHS Assistant Program Manager to supervise Team Leads and oversee the administrative operations of the program, ensuring policy conformance and high-quality contract deliverables.

The role emphasizes directing staff, coordinating tasks, training, performance reviews, and maintaining client satisfaction while aligning with budget constraints.

Qualifications

• Bachelor's degree required.
• At least 3 years of Personnel Security experience.
• At least 1 year of supervisory experience.

Responsibilities

• Oversee administrative and daily program operations.
• Provide general direction to direct reports and ensure policy conformance.
• Plan work, set priorities, and prepare schedules for completion of tasks.
• Develop and edit standard operating procedures.
• Monitor performance, implement quality control, and capture process knowledge.
• Provide training and track staff progress on training plans.
• Conduct monthly quality control checks for contract compliance.
• Ensure timely and quality deliverables and manage time sheets for invoicing.
• Coordinate vacation/leave requests with management and Federal staff.
• Perform performance reviews and coaching for employees.
• Assist in recruitment and hiring processes including interviews.
• Identify development needs and arrange training.
• Support disciplinary processes and address complaints within department.

Skills

Personnel Security experience

Supervisory experience

Education

Bachelor's degree in any field of study

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Clerical Rockville, MD, US

10 days ago Requisition ID: 1333

Salary Range: $89,000.00 To $97,000.00 Annually

Join Our Team as a HHS Assistant Program Manager!

Who We Are:

At Protection Strategies, Inc. (PSI), a Service-Disabled Veteran Owned Small Business, we engage with industry professionals to provide top-tier security solutions and personnel security expertise for the U.S. Government. Our mission is to safeguard our clients' interests with integrity and innovation, reshaping the landscape of security.

Why PSI?:

Become part of a dedicated team that values people first and believes in making a meaningful impact. We offer cutting-edge solutions that promote safety and protect critical infrastructure. Your hard work will be recognized in our mission-driven culture.

What We Offer:

• Financial Support: 401(K) Retirement Plan, Tuition Assistance, Disability Products
• Wellness Programs: Employee Assistance, GoodRx, Commuter Benefits
• Flexible Spending Accounts: HSA + HRA

Position Overview:

Directly supervise Team Leads performing the specific tasks identified in the Task Order. A designated Lead will help in proactively identifying, communicating, and timely resolution of any issues associated with the task responsibilities. PSI will provide a Team Lead with direct and experienced oversight that is familiar with the scope of work and supports timely and high-quality contract deliverables that are within budget.

Key Responsibilities:

• Assist in managing and overseeing the administrative and daily operations of the program.
• Responsible for providing general direction to direct reports, ensures conformance of policies and procedures, and ensures team's work product meets or exceeds the terms of the contract and Performance Work Statement in order to maintain the highest level of customer satisfaction for their team.
• Plans work to be accomplished by subordinates, set, and adjust short-term priorities, and prepare schedules for completion of work
• Develop and edit standard operating procedures
• Works with the Management to monitor standards of performance, implement quality control measures, and capture knowledge through ongoing process evaluation.
• Provides training for new employees and tracks employees' progress of training plan
• Conducts Quality Control Checks monthly to ensure contract compliance
• Ensures the quality and timeliness of deliverables and assigned work
• Approves and reviews time sheets for invoicing accuracy
• Coordinates vacation/leave requests with Management and Federal Staff
• Conducts performance reviews for their direct reports
• Gives advise, counsel, or instruction to employees on both work and administrative matters
• Assists the Project Manager and Human Resources in the recruitment and hiring process including conducting interviews for openings within their department.
• Identifies developmental and training needs of employees, providing or arraging for needed development and training
• Provides and documents informal coaching of employees.
• Assists Project Manager and Human Resources with formal discipline process as needed.
• Assists Project Manager and Human Resources with addressing complaints and resolving issues within their department as needed.
• Professionally represents the organization to internal and external customers.

Qualifications:

• Bachelor's degree in any field of study.
• At least three (3) years of Personnel Security experience
• At least one (1) year of Supervisory experience

EEO Statement:

We are an equal opportunity employer. All qualified applicants will be considered without discrimination based on race, color, religion, sex, sexual orientation, national origin, age, disability, or protected veteran status. We actively support diversity in our hiring practices. Employment offers will be contingent on passing a pre-employment drug screen.