Assistant Operations Manager: On-site Ops Leader

Apple; Honolulu (HI); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

401(k) with 6% employer match

Paid holidays and generous paid time –

Bonus programs: annual performance,销售,

Job summary

Uline is seeking an Assistant Operations Manager for the Kenosha Branch to lead customer service operations and drive process improvements. This on-site role focuses on supporting the Operations Manager, evaluating data trends, and delivering exceptional service to customers at the Kenosha, WI location.

Ideal candidates will have a Bachelor's degree and 5+ years of leadership in operations or customer service, with strong coaching, communication, and organizational skills.

Qualifications

• Bachelor's degree required.
• 5+ years of operations or customer service leadership experience.
• Ability to evaluate data to identify trends.
• Excellent time management, organizational and communication skills.

Responsibilities

• Manage and review operational practices and procedures to maximize service with a customer-first focus.
• Examine data to identify meaningful trends and improvement opportunities and communicate them effectively.
• Support the Operations Manager and act as primary decision-maker for processes in your area.
• Build and maintain relationships with business leaders and internal departments for efficient customer service.

Skills

Leadership

Data analysis

Communication

Time management

Coaching / team development

Education

Bachelor's degree

Job description

Uline is seeking an Assistant Operations Manager for the Kenosha Branch to lead customer service operations and drive process improvements. This on-site role focuses on supporting the Operations Manager, evaluating data trends, and delivering exceptional service to customers at the Kenosha, WI location.

Ideal candidates will have a Bachelor's degree and 5+ years of leadership in operations or customer service, with strong coaching, communication, and organizational skills.