Assistant Operations Manager

Hyatt Hotels Corporation; Morristown (NJ); On-site; USD 40,000 - 65,000; Full time

Job summary

An established industry player in hospitality is seeking an Assistant Operations Manager to enhance guest experiences at the Front Desk. This dynamic role includes managing check-in/check-out processes, addressing guest concerns, and providing support across various hotel departments. With a commitment to guest satisfaction, the ideal candidate will thrive in a fast-paced environment, demonstrating strong communication skills and flexibility. Join a premier hotel known for its exceptional service and enjoy benefits like complimentary hotel nights, medical insurance, and tuition reimbursement. If you're ready for an exciting challenge, this opportunity awaits you.

Benefits

Complimentary hotel nights and discounts worldwide

Medical insurance for employees and dependents

Tuition reimbursement

401K/Employee Stock Purchase Plan

Free parking

Free meals

Qualifications

• Strong desire to satisfy guest needs in a fast-paced environment.
• Refined communication skills and supervisory experience preferred.

Responsibilities

• Enhancing guest experience at the Front Desk.
• Managing check-in and check-out processes.
• Addressing guest concerns and supporting hotel operations.

Skills

Customer Service

Communication Skills

Supervisory Experience

Flexibility

Education

High School Diploma

Bachelor's Degree in Hospitality Management

Job description

Join our team at Hyatt Regency Morristown

Hyatt Regency Morristown, located in the heart of downtown Morristown’s historical district, is seeking an Assistant Operations Manager. This role involves enhancing guest experience at the Front Desk, managing check-in and check-out processes, and addressing guest concerns. The position also provides exposure to housekeeping and F&B departments, supporting overall hotel operations.

Our hotel features 256 guestrooms, including 50 spacious suites, and over 31,000 square feet of meeting space, offering a premier experience in the Tri-State area.

Benefits of working at Hyatt Regency Morristown include:

• Complimentary hotel nights and discounts worldwide
• Medical insurance for employees and dependents after 30 days
• Tuition reimbursement and 401K/Employee Stock Purchase Plan
• Free parking and meals

The ideal candidate will have a strong desire to satisfy guest needs in a fast-paced environment, refined communication skills, and preferably, at least one year of front office supervisory experience. Flexibility to work weekends, holidays, and overnight shifts is required.

If you're ready to take on this exciting challenge, we look forward to your application.