Assistant Operations Manager

UFC Gym; Hilo (HI); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive salary

Bonus based on performance

Free uniforms

Health insurance

Opportunity for advancement

Training & development

Wellness resources

Free membership perks

Employee discounts

Ongoing in-house training

Job summary

A leading fitness organization in Hilo, Hawaii, seeks a dedicated professional to oversee operations and enhance member retention through exceptional service and effective management. Candidates should possess strong leadership skills, experience in the health and fitness field, and a current CPR/AED certification. Join our team to make a meaningful impact in the fitness community and enjoy competitive benefits, ongoing training, and a dynamic work environment.

Qualifications

• Must be highly organized and willing to take leadership responsibilities.
• Strong communication skills required in oral and written forms.
• Experience in the Health & Fitness industry is essential.
• Previous managerial experience is needed.
• Current CPR/AED certification is mandatory.
• Must complete mandatory childcare training for Kid's Club.

Responsibilities

• Oversee monthly revenue performance for operations.
• Support member retention through best experiences.
• Hire, train, and develop an operational team.
• Ensure basics in friendliness, cleanliness, and dress code are executed.
• Maintain an efficient ‘back office’ and order supplies.
• Supervise point-of-sales operations and file revenue reports.
• Responsible for inventory control activities and inventory reports.

Skills

Leadership

Oral communication

Presentation skills

Organizational skills

Basic computer operations

Education

CPR/AED certification

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Free uniforms
• Health insurance
• Opportunity for advancement
• Training & development
• Wellness resources

We Empower the Fighting Spirit in You!

We Offer

• Compensation package: Competitive base salary plus bonus.
• Comprehensive health benefits: Full coverage for medical, dental, and vision.
• Free membership perks: Complimentary access to all our fitness centers.
• Employee discounts and special offers: Exclusive deals on fitness products and wellness services.
• A fitness-focused workplace vibe: On-site fitness classes, wellness programs, and a supportive community.
• Free or discounted recertification (NASM, ACE, ISSA): Maintain and upgrade your certifications atnahmen to little to no cost.
• Ongoing in-house training: Regular workshops and training sessions.
• Plus, more exciting perks: Team-building events, wellness challenges, and UFC recognition programs!

Responsibilities

• Oversee monthly revenue performance for the operations department.
• Major emphasis is to support member retention by advocating for the best member experiences and operational processes in the club.
• Hires, trains and develops a strong operational team with the guidance of the Operations Manager.
• Ensure team members always executes the basics in friendliness, cleanliness, punctuality and in dress code.
• Instill a sense of common responsibility and teamwork across club functions to improve the member and team member experience.
• Maintain an efficient ‘back office.’
• Order and maintain all supplies.
• Supervise point-of-sales (POS) operations and file daily and weekly club revenue reports.
• Responsible for proper inventory receiving and inventory control activities per company guidelines. Prepare inventory reports.

Qualifications

• Highly organized and willing to take leadership responsibilities regardless of situation.
• Must possess strong oral, presentation and written communication skills.
• Experience in the Health & Fitness industry.
• Experience as a manager.
• Current CPR/AED certification.
• Ensure full compliance by completing mandatory childcare training before working unassisted in the Kid's Club.
• Proficient in basic computer operations and navigating common software applications.

About UFC GYM

• The ultimate “Big Gym” experience, UFC GYM raises the bar of what big-box gyms should offer their members.
• Members get everything they need under one roof – robust cardio equipment, coach-led group classes, weightlifting and free weights, martial arts and MMA-inspired fitness training, martial arts equipment, youth programming, personal training, yoga, Pilates, and more!

Apply today! We respond to all applications!