Operations Manager

UFC GYM Pittsburgh; Homestead (Allegheny County); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Training & development

Free membership perks

Employee discounts and special offers

Flexible scheduling

Fitness-focused workplace vibe

Free or discounted recertification (e‑

Expand your client base

Ongoing in-house training

Team-building events

Job summary

UFC GYM Pittsburgh is seeking a results-driven Club Operations Manager to drive monthly revenue and lead a high-performing team on-site in Homestead. You will oversee member experiences, operations, inventory, POS, and back-office functions to ensure excellent service and financial outcomes.

The role emphasizes staff leadership, process improvements, and collaboration across departments in a fitness-focused environment. Join a team that values growth, flexibility, and member engagement.

Qualifications

• Highly organized and willing to take leadership responsibilities regardless of situation.
• Strong oral, presentation and written communication skills.
• Experience in the Health & Fitness industry.
• Experience as a manager.
• Experience in a health club or the hospitality industry.

Responsibilities

• Hit monthly Operations Revenue goals.
• Support member retention by advocating for the best member experiences and operational processes in the club.
• Hire, train and develop a strong operational team.
• Ensure team members are friendly, clean, punctual and in dress code.
• Foster teamwork across club functions to improve member and staff experience.
• Maintain an efficient back office.
• Order and maintain supplies.
• Supervise POS operations and file daily/weekly revenue reports.
• Manage inventory receiving and control; prepare inventory reports.

Skills

Leadership

Communication

Health & Fitness industry experience

Managerial experience

Hospitality industry experience

Job description

Benefits:

• Health insurance
• Paid time off
• Training & development

We Empower the Fighting Spirit in You!

We Offer

• Compensation package: Competitive base salary plus bonus.
• Comprehensive health benefits: Full coverage for medical, dental, and vision.
• Generous paid time off: Ample vacation days, personal leave, and holidays.
• Free membership perks: Complimentary access to all our fitness centers.
• Employee discounts and special offers: Exclusive deals on fitness products and wellness services.
• Flexible scheduling tailored to your needs: Work hours that fit your personal and professional commitments.
• A fitness-focused workplace vibe: On-site fitness classes, wellness programs, and a supportive community.
• Free or discounted recertification (NASM, ACE, ISSA): Maintain and upgrade your certifications at little to no cost.
• Expand your client base: Leverage our large member network to grow your business.
• Ongoing in-house training: Regular workshops and training sessions.
• Plus, more exciting perks: Team-building events, wellness challenges, and UFC recognition programs!

Responsibilities

• Responsible for hitting a monthly Operations Revenue goals
• Major emphasis is to support member retention by advocating for the best member experiences and operational processes in the club.
• Hires, trains and develops a strong operational team.
• Ensure team members always executes the basics in friendliness, cleanliness, punctuality and in dress code.
• Instill a sense of common responsibility and teamwork across club functions to improve the member and team member experience.
• Maintain an efficient ‘back office.’
• Order and maintain all supplies.
• Supervise point-of-sales (POS) operations and file daily and weekly club revenue reports.
• Responsible for proper inventory receiving and inventory control activities per company guidelines. Prepare inventory reports.

Qualifications

• Highly organized and willing to take leadership responsibilities regardless of situation.
• Must possess strong oral, presentation and written communication skills.
• Experience in the Health & Fitness industry.
• Experience as a manager.
• Experience in a health club or the hospitality industry.

About UFC GYM

• The ultimate “Big Gym” experience, UFC GYM raises the bar of what big-box gyms should offer their members.
• Members get everything they need under one roof – robust cardio equipment, coach-led group classes, weightlifting and free weights, martial arts and MMA-inspired fitness training, martial arts equipment, youth programming, personal training, yoga, Pilates, and more!