Assistant Operations Manager

Hero Practice Services; Baltimore (MD); Presencial; USD 44 000 - 56 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Monthly bonus

PTO & holidays

Career growth

Medical insurance

Dental insurance

Vision insurance

401K

Resumo da oferta

Adventure Dental & Orthodontics in Baltimore, MD is seeking an Assistant Operations Manager to oversee front office processes and assist with HR functions in a pediatric dental, vision, and orthodontic practice. The role reports to the Operations Manager and supports patient care and organizational goals.

Salary range is $43,888 to $56,130 annually. The position requires strong administrative skills, weekend availability, and the ability to manage multiple tasks while maintaining a friendly,

Qualificações

• Dental office experience is a plus.
• At least 1 year of administrative experience.
• Weekend availability required.
• Ability to multitask and meet deadlines.
• Strong interpersonal skills and a friendly demeanor.
• Familiarity with the listed software tools is preferred.

Responsabilidades

• Build a community within the practice that fosters teammate satisfaction and retention by developing strategies to achieve organizational goals, being available to staff, accepting feedback from others, developing subordinates’ skills, and encouraging growth
• Schedule appointments for all patient services
• Understand, monitor, and ensure the smooth execution of office processes, including but not limited to, managing employee files, verifying insurance benefits, overseeing timesheets and submitting payroll, and supervising front desk staff
• Improve processes, products, and services through modern and creative thinking
• Create appropriate contracts and payment plans for private pay patients
• Ensure patients are teched and scribed in a timely manner and assists the team when falling behind
• Prepare accurate patient insurance letters
• Ensure practice is clean and presentable to patients to include cleaning restrooms, patient lobby, mopping, vacuuming, dusting etc.
• Participate in other duties that support the mission of providing high-quality and compassionate dental, vision, and orthodontic services to underserved children

Conhecimentos

Administrative experience

Weekend availability

Multitasking

Time management

Interpersonal skills

Ferramentas

ECW/Dolphin Database

Payroll

Intero Order processing

Google Docs

Document Portal Spreadsheet

Word

Excel

Descrição da oferta de emprego

Become a Hero and join us on our mission to help underserved kids!

• Generous pay with monthly bonus opportunities
• PTO and paid holidays
• Career growth within your practice and the region
• Medical, dental, vision insurance, 401K & more

Adventure Dental & Orthodontics in Baltimore, MD, is currently seeking an Assistant Operations Manager to achieve patient and organizational goals by effectively managing front office processes and assisting with human resource functions within a pediatric dental, vision, and orthodontic practice. This position will report to the Operations Manager.

Pay range: $43,888-$56,130

Job Responsibilities

• Build a community within the practice that fosters teammate satisfaction and retention by developing strategies to achieve organizational goals, being available to staff, accepting feedback from others, developing subordinates’ skills, and encouraging growth
• Schedule appointments for all patient services
• Understand, monitor, and ensure the smooth execution of office processes, including but not limited to, managing employee files, verifying insurance benefits, overseeing timesheets and submitting payroll, and supervising front desk staff
• Improve processes, products, and services through modern and creative thinking
• Create appropriate contracts and payment plans for private pay patients
• Ensure patients are teched and scribed in a timely manner and assists the team when falling behind
• Prepare accurate patient insurance letters
• Ensure practice is clean and presentable to patients to include cleaning restrooms, patient lobby, mopping, vacuuming, dusting etc.
• Participate in other duties that support the mission of providing high-quality and compassionate dental, vision, and orthodontic services to underserved children

Job Qualifications

• Previous experience in a dental practice a plus
• At least one year of demonstrated administrative experience
• Availability to work weekends
• Ability to multitask and complete tasks correctly and on time
• Strong interpersonal skills, listening to patients’ needs, and a friendly and outgoing demeanor
• Preferred knowledge of ECW/Dolphin Database, Payroll, Intero Order processing systems, Google Docs, Document Portal Spreadsheet software, Word, and Excel

In addition to the job description, you will be asked to perform other duties that support the business and our mission.