Assistant Operations Manager

Hero Practice Services; Midwest City (OK); On-site; USD 44,000 - 59,000; Full time

Benefits offered by this job

Generous pay with monthly bonuses

PTO and paid holidays

Career growth within your practice and

Job summary

Adventure Dental in Midwest City is seeking an Assistant Operations Manager to run front office processes and assist with HR functions in a pediatric dental, vision, and orthodontic practice. The role reports to the Operations Manager and is at-will.

Pay range is $43,888–$59,000 per year. Candidates should have administrative experience, weekend availability, and strong interpersonal skills to support patient care and staff operations.

Qualifications

• At least one year of administrative experience in a dental/healthcare setting.
• Weekend availability is required.
• Ability to multitask and meet deadlines.
• Strong interpersonal and communication skills with patients.
• Familiarity with ECW/Dolphin, payroll, Intero order processing, Google Docs, Word and Excel.

Responsibilities

• Build a community within the practice to foster teammate satisfaction and retention by addressing needs and encouraging growth.
• Schedule appointments for all patient services.
• Manage office processes including employee files, verify insurance, oversee timesheets and payroll, and supervise front desk staff.
• Improve processes and services through modern, creative thinking.
• Create contracts and payment plans for private-pay patients.
• Ensure patients are teched and scribed in a timely manner and assist when behind.
• Prepare accurate patient insurance letters.
• Maintain a clean, presentable practice environment (restrooms, lobby, floors).
• Participate in other duties supporting high-quality dental, vision, and orthodontic services for underserved children.

Skills

Weekend availability

Multitasking

Interpersonal skills

Administrative experience

Dental practice experience

Tools

ECW/Dolphin

Payroll

Intero order processing

Google Docs

Document Portal Spreadsheet

Word

Excel

Job description

Become a Hero and join us on our mission to help underserved kids!

• Generous pay with monthly bonus opportunities
• PTO and paid holidays
• Career growth within your practice and the region

Position Overview

Adventure Dental in Midwest City is currently seeking an Assistant Operations Manager to achieve patient and organizational goals by effectively managing front office processes and assisting with human resource functions within a pediatric dental, vision, and orthodontic practice. This position will report to the Operations Manager.

This position will be at-will, meaning either the employer or the employee may terminate the employment at any time, with or without cause or prior notice.

Pay range: $43,888-$59,000/yr

Job Responsibilities

• Build a community within the practice that fosters teammate satisfaction and retention by developing strategies to achieve organizational goals, being available to staff, accepting feedback from others, developing subordinates’ skills, and encouraging growth
• Schedule appointments for all patient services
• Understand, monitor, and ensure the smooth execution of office processes, including but not limited to, managing employee files, verifying insurance benefits, overseeing timesheets and submitting payroll, and supervising front desk staff
• Improve processes, products, and services through modern and creative thinking
• Create appropriate contracts and payment plans for private pay patients
• Ensure patients are teched and scribed in a timely manner and assists the team when falling behind
• Prepare accurate patient insurance letters
• Ensure practice is clean and presentable to patients to include cleaning restrooms, patient lobby, mopping, vacuuming, dusting etc.
• Participate in other duties that support the mission of providing high-quality and compassionate dental, vision, and orthodontic services to underserved children

Job Qualifications

• Previous experience in a dental practice a plus
• At least one year of demonstrated administrative experience
• Availability to work weekends
• Ability to multitask and complete tasks correctly and on time
• Strong interpersonal skills, listening to patients’ needs, and a friendly and outgoing demeanor
• Preferred knowledge of ECW/Dolphin Database, Payroll, Intero Order processing systems, Google Docs, Document Portal Spreadsheet software, Word, and Excel

In addition to the job description, you will be asked to perform other duties that support the business and our mission.

Position Type

Full-time

Pay Range

$43,888-$59,000

Location(s)

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