Patient Coordinator

Hero Practice Services; Washington (District of Columbia); Presencial; USD 25 000 - 30 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Monthly bonus

PTO

Paid holidays

401K & more

Resumo da oferta

Adventure Dental & Orthodontics in Washington DC is seeking a Patient Coordinator to efficiently execute front office processes, including answering the phone, scheduling appointments, and collecting payment within a pediatric dental practice.

Pay range: $17.95-$21.50/hr. This role focuses on delivering a warm, red-carpet experience for patients and families while maintaining accurate records and a smooth appointment flow.

Qualificações

• Attention to detail and the ability to handle a diverse workload.
• Strong interpersonal skills and a friendly and outgoing demeanor.
• Bilingual a plus; helpful in a pediatric setting.
• Preferred knowledge of Microsoft Office (Word/Excel) and eCW.

Responsabilidades

• Deliver a red-carpet experience to all patients and caregivers while ensuring intake information is accurate and complete.
• Call patients regarding appointment confirmations, reminders, and cancellations.
• Adhere to scheduling best practices to ensure the patient’s time is being optimized.
• Review patient and family health needs to ensure all needs are met.
• Coordinate patient flow by keeping the appointment schedule organized and full.
• Ensure practice is clean and presentable to patients (restrooms, lobby, cleaning duties).
• Participate in duties that support high‑quality care for underserved children.

Conhecimentos

Attention to detail

Interpersonal skills

Bilingual

Dental experience

Ferramentas

Word

Excel

eCW

Descrição da oferta de emprego

Become a Hero and join us on our mission to help underserved kids!

• Generous pay with monthly bonus opportunities
• PTO and paid holidays
• Career growth within your practice and the region
• Medical, dental, vision insurance, 401K & more

Adventure Dental & Orthodontics in Washington DC is currently seeking a Patient Coordinator to efficiently execute front office processes, including answering the phone, scheduling appointments, and collecting payment within a pediatric dental practice.

Pay range: $17.95-$21.50/hr

Job Responsibilities

• Deliver a red-carpet experience to all patients and caregivers while ensuring intake information is accurate and complete
• Call patients regarding appointment confirmations, reminders, and cancellations
• Adhere to scheduling best practices to ensure the patient’s time is being optimized
• Review patient and family health needs to ensure all needs are met
• Coordinate patient flow by keeping the appointment schedule organized and full
• Ensure practice is clean and presentable to patients to include cleaning restrooms, patient lobby, mopping, vacuuming, dusting etc.
• Participate in other duties that support the mission of providing high-quality and compassionate dental, vision, and orthodontic services to underserved children

Job Qualifications

• Attention to detail and the ability to handle a diverse workload
• Strong interpersonal skills and a friendly and outgoing demeanor
• Bilingual a plus
• Preferred knowledge of Microsoft Office, including Word and Excel, and eCW
• Previous dental experience a plus

In addition to the job description, you will be asked to perform other duties that support the business and our mission.