Assistant Office Manager - State Farm Agent Team Member

Dimitri Kondos - State Farm Agent; Portland (OR); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

401(k) matching

Performance bonus

Advancement opportunities

Paid time off

Signing bonus

Health benefits

License renewal compensation

Hiring bonus

Job summary

Dimitri Kondos - State Farm Agent is hiring an Assistant Office Manager to support daily agency operations and drive excellent customer experiences. You will help implement office policies, manage customer interactions, and assist with sales of insurance products and financial services.

The role emphasizes organized, detail-oriented work, collaboration with team members, and ensuring smooth operations to maximize opportunities for clients and the agency.

Qualifications

• Bi-lingual; strong customer-facing skills.
• Insurance licenses required by first day of employment.
• Excellent communication and interpersonal abilities.
• Able to thrive in a fast-paced, team environment.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, friendly customer service regarding insurance products and billing.
• Educate customers about insurance options using a needs-based approach.

Skills

Bi-lingual

Customer service

Communication skills

Team oriented

Proactive problem solving

Education

Insurance licenses (by start)

Tools

Windows applications

Job description

Benefits:

• 401(k) matching
• Bonus based on performance
• Opportunity for advancement
• Paid time off
• Signing bonus

ROLE DESCRIPTION

As Assistant Office Manager - State Farm Agent Team Member with Dimitri Kondos - State Farm Agent, you equip our agency to continually achieve its goals. You empower our agency by implementing and supporting office policies and consistently ensuring the execution of advantageous customer experiences. By alongside other team members, you create smooth operations to actualize the opportunities offered to people by insurance products and financial services.

As an organized and detail-oriented professional, your skillset promotes the basis for people in our community to have something they need. Dimitri Kondos - State Farm Agent is eager to bring aboard your collaborative presence.

BENEFITS:

• Competitive Salary
• Commission
• Growth potential/Opportunity for advancement within my office
• PTO
• Health benefits
• Valuable career-building experience
• License Renewal compensation
• Hiring Bonus

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

QUALIFICATIONS:

• Bi-lingual
• Insurance licenses required by first day of employment.
• Dedicated to customer service.
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with other agency team members
• Proactive in problem-solving
• Comfortable communicating via email, phone and text.
• Proactive in problem-solving
• Able to work in and manage a team environment
• Experience in Windows computer applications
• Able to succeed in a fast-paced environment