Assistant Office Manager - State Farm Agent Team Member

State Farm; Milwaukie (OR); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Health insurance

Commission

Growth potential

PTO

Career-building experience

License Renewal compensation

Hiring Bonus

Job summary

State Farm in Milwaukie, OR is seeking an Assistant Office Manager to support agency goals. The role involves establishing customer relationships, providing excellent service, and leading team operations.

Successful candidates must have insurance licenses on day one, be dedicated to customer service, and demonstrate effective communication and problem-solving skills. The position offers a range of benefits including 401(k) matching and health insurance.

Qualifications

• Insurance licenses required by first day of employment.
• Dedicated to customer service and able to effectively relate to customers.
• Excellent communication skills to assist customers and coordinate with team.

Responsibilities

• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, and friendly customer service.
• Educate customers about insurance options using a needs-based review.

Skills

Insurance licenses

Customer service dedication

Excellent communication skills

Problem-solving

Team management

Experience with Windows applications

Fast-paced work capability

Job description

Role Description

As Assistant Office Manager - State Farm Agent Team Member with Dimitri Kondos - State Farm Agent, you equip our agency to continually achieve its goals. You empower our agency by implementing and supporting office policies and consistently ensuring the execution of advantageous customer experiences. By alongside other team members, you create smooth operations to actualize the opportunities offered to people by insurance products and financial services.

Benefits

• 401(k) matching
• Bonus based on performance
• Health insurance
• Commission
• Growth potential/Opportunity for advancement within the office
• PTO
• Valuable career-building experience
• License Renewal compensation
• Hiring Bonus

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.

Qualifications

• Insurance licenses required by first day of employment.
• Dedicated to customer service.
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with other agency team members.
• Proactive in problem-solving.
• Comfortable communicating via email, phone and text.
• Able to work in and manage a team environment.
• Experience in Windows computer applications.
• Able to succeed in a fast-paced environment.

Compensation: $50,000.00 - $70,000.00 per year

Are you willing and able to commute to our office in Milwaukie, OR 97222?

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.