Office Representative - State Farm Agent Team Member

State Farm; Portland (OR); Sur place; USD 40 000 - 60 000; Plein temps

Avantages offerts par ce poste

Commission

Advancement opportunities

PTO

License renewal compensation

Hiring bonus

Résumé du poste

State Farm Agent Team seeks an Office Representative in Portland, OR. Full-time role with a focus on delivering exceptional client experiences, handling inquiries, and coordinating with the agency team to support community members.

You will develop your career through growth opportunities, commissions, and licensing support in a fun, energetic office environment open Mon-Fri with occasional Saturdays.

Qualifications

• Insurance licenses required by first day of employment.
• Strong customer service and communication skills.
• Ability to educate customers on insurance options.
• Proactive in problem-solving and multitasking across channels.

Responsabilités

• Provide prompt, accurate, and friendly customer service for inquiries about policies, billing, and claims.
• Educate customers using a needs-based review process to explain options.
• Coordinate with agency team members to meet client needs and drive growth.
• Occasional Saturday half-day work.

Connaissances

Customer service

Communication

Sales mindset

Team collaboration

Problem solving

Formation

Insurance licenses

Description du poste

Future Opening: Office Representative - State Farm Agent Team Member

Full Time • Portland - OR

Replies within 24 hours

ROLE DESCRIPTION:

As a Office Representative - State Farm Agent Team Member with Dimitri Kondos - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

BENEFITS:

• Commission
• Growth potential/Opportunity for advancement within my office
• PTO
• Valuable career-building experience
• License Renewal compensation
• Hiring Bonus

RESPONSIBILITIES:

• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.
• Occasional Saturday work expectation for half day.

QUALIFICATIONS:

• Insurance licenses required by first day of employment.
• Dedicated to customer service.
• Able to effectively relate to a customer, answer their questions, and anticipate their needs.
• Excellent communication skills to assist customers and coordinate with other agency team members
• Proactive in problem-solving
• Comfortable communicating via email, phone and text.

Compensation: $40,000.00 - $60,000.00 per year

Are You Driven & Ambitious?

We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having afun, energetic environment that is an enjoyable place to work. Our team is comprised of results-oriented individuals that are serious about their development. If you want to work in an environment that is fun, challenging, and rewarding, then Dimitri Kondos - State Farm Agent may be the right fit for you!

About Our Agency

• Our office is open Mon - Fri 9am-5pm; Saturdays 10am - 2pm.
• We currently have 6 team members at our agency.
• Additional languages spoken: Spanish

We look forward to speaking with you!

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Are you willing and able to commute to our office in Portland, OR 97202? *

Make a difference in your community every day

Gain confidence and grow your career

Earn benefits and rewards that are second to none