Assistant Office Coordinator

SeaWorld; South Carolina; On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

FREE park admission

Discounts on park admission tickets

Park discounts on food, merchandise

Scholarship opportunities

Exclusive employee events and gifts

Job summary

SeaWorld in United States seeks a Food & Beverage Assistant Office Coordinator to deliver top guest service and manage daily office tasks. You will lead scheduling, onboarding, training, and documentation for team members while supporting culinary leadership with reports and correspondence.

You’ll work in a fast-paced environment, require open availability including weekends and holidays, and pass ServSafe and alcohol training as needed.

Qualifications

• High School Diploma or equivalent preferred.
• Computer experience and Microsoft Office skills.
• Excellent written and verbal communication.
• Strong organizational and time-management skills.
• Open availability including weekends, evenings, and some holidays.
• ServSafe exam and alcohol training required.
• Able to lift up to 50 pounds and stand/sit for long periods.
• Experience at Busch Gardens or Water Country USA preferred.

Responsibilities

• Verify availability, review time off requests, track and audit training documents.
• Assist with Team Member Training classes.
• Conduct classroom education focused on food safety, team member safety and guest service.
• Greet and direct visitors, team members and vendors at front desk and via email/phone.
• Prepare and maintain workforce documentation and onboarding processes.
• Assist in preparing reports and correspondence for culinary leadership.
• Record and coordinate vendor maintenance issues and health concerns with leadership.
• Maintain office supplies and assist in scheduling and documentation.

Skills

Microsoft Office

Communication

Organization

Multitasking

Availability

Education

High School Diploma or equivalent

Job description

What you get to do:

As the Food & Beverage Assistant Office Coordinator you’ll provide the highest level of guest service and satisfaction. Your positive attitude and can-do spirit will make all the difference as you help guests create positive, lasting memories through great eating experiences. This position also:

• Verify availability, review time off request, track and record training documents, and audit Team Members and training.
• Assist with Team Member Training classes.
• Conduct classroom education experiences focused on food safety, team member safety, guest service and general park knowledge
• Update Team Hire/Team Manage weekly to ensure information is up to date.
• Maintain Standard Operating Procedures when scheduling and working with Team Members.
• Greet, receive and direct all visitors, team members and vendors via front desk, telephone and emails communications
• Prepare, maintain and ensure proper documentation of workforce to include attendance and changes to employment status
• Serve as assistant to office coordinator for documentation, scheduling and on-boarding process for workforce
• Assist in preparing reports, correspondence in support of culinary leadership team
• Report, document, schedule and follow up on all vendor related maintenance issues
• Record and communicate employee health concerns to first aid and leadership to ensure compliance with VDH
• Maintain office supply inventory and order materials as needed.
• Other duties as assigned

What it takes to succeed:

• High School Diploma or equivalent preferred
• Computer experience and Microsoft Office skills
• Excellent communication and intrapersonal communication skills.
• Strong organizational skills, time management skills, and ability to prioritize
• One season Busch Gardens or Water Country USA experience preferred
• Must have open availability including being able to work weekends, evenings, and some holidays
• Successfully pass ServSafe exam prior to starting
• Able to pass Alcohol training
• Strong written/verbal communication skills
• Able to frequently lift/move up to 50 pounds with or without accommodation
• Able stand and/or sit for prolonged periods of time
• Able to handle multiple tasks and work in a fast paced environment
• Able to work indoors and in outside weather conditions (i.e., sunny, wet and/or humid conditions)

Compensation: 15.75 USD

The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:

• FREE park admission
• Discounts on park admission tickets and passes for family and friends
• Park discounts on food, merchandise, etc.
• Scholarship opportunities
• Exclusive employee events and giveaways
  

EEO Employer:

SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.