Assistant Nurse Manager: Lead Safe, Efficient Patient Care

Socket.dev; New Haven (CT); On-site; USD 95,000 - 120,000; Full time

Job summary

Yale-New Haven Hospital is seeking an Assistant Patient Services Manager (APSM) to lead clinical operations within a defined patient services area. The APSM will use nursing leadership, interpersonal skills, and clinical insight to drive safe, high-quality care, and efficient service 24/7.

They will collaborate with the PSM and nursing leadership to maintain effective patient flow and staff performance. The role emphasizes PFCC, cost-conscious care, and continuous improvement, guiding teams

Qualifications

• Bachelor's degree required; nursing degree required.
• Master's degree preferred.
• CT RN licensure required or eligible for CT licensure.

Responsibilities

• Lead patient flow coordination with the charge nurse, bed management, and medical teams to ensure safe flow and optimal outcomes.
• Ensure safe staffing levels and clinical competence to provide high-quality care.
• Participate in unit strategies to support financial well-being and patient care efficiency.
• Model PFCC and service excellence, providing leadership to create a positive patient and family experience.

Skills

Diverse workforce

Leadership in change

Education

Bachelor's degree (nursing)

Master's degree preferred

Job description

Yale-New Haven Hospital is seeking an Assistant Patient Services Manager (APSM) to lead clinical operations within a defined patient services area. The APSM will use nursing leadership, interpersonal skills, and clinical insight to drive safe, high-quality care, and efficient service 24/7.

They will collaborate with the PSM and nursing leadership to maintain effective patient flow and staff performance. The role emphasizes PFCC, cost-conscious care, and continuous improvement, guiding teams