Assistant MedSpa Manager

Benefit Management; Georgia; Sur place; USD 52 000 - 64 000; Plein temps

Avantages offerts par ce poste

Paid time off

Health insurance

Employee discounts

Paid training

Résumé du poste

Benefit Management is seeking an Assistant Manager for our Buford, GA MedSpa to lead the front desk, grow memberships and packages, and sustain a fast-paced, guest-focused environment. You will partner with the Center Manager to drive performance, ensure clean facilities, and maintain high standards of service.

The role develops into a Center Manager position, with a clear path for advancement and ongoing training.

Qualifications

• 2+ years of supervisory or assistant management experience in medical spa, aesthetics, salon, retail, fitness, or hospitality.
• Proven sales ability, especially with memberships, packages, or recurring programs.
• Comfortable leading a team and holding people accountable in a positive way.
• Strong organizational skills and comfort with POS, scheduling, and reporting software (Zenoti experience a plus).

Responsabilités

• Lead daily clinic operations alongside the Center Manager and act as manager on duty in their absence.
• Open/close the clinic, handle cash, reconciliation, and end-of-day reporting.
• Coach front desk on guest experience, consultations, and sales.
• personally sell memberships, packages, and retail.
• Manage appointment book, fill open time, reduce no-shows, confirm guests.
• Handle guest concerns professionally and escalate when needed.
• Maintain inventory, product ordering, and back-bar supplies.
• Support scheduling, timekeeping, and onboarding of new staff.
• Ensure rooms/restrooms/areas meet cleanliness and infection-control standards.
• Support compliance, forms, charting, and documentation follow-up.
• Run and review daily/weekly reports in practice management system.

Connaissances

Supervisory experience

Sales ability

Team leadership

Organizational skills

POS & scheduling proficiency

Formation

High school diploma or equivalent

Outils

Zenoti

POS software

Scheduling software

Reporting software

Description du poste

Job Description

Job Description

About the Role

Our high-end, luxury MedSpa is hiring an Assistant Manager for our Buford location. This is a hands-on leadership role for someone who likes a fast pace, enjoys people, and takes pride in running a clean, organized, high-performing clinic. You'll be the Regional Manager's right hand — leading the front desk team, driving membership and package sales, keeping the schedule full, and making sure every guest leaves feeling taken care of. This is a growth role. Our Assistant Managers are developed to step into Center Manager positions.

What You'll Do

• Lead daily clinic operations alongside the Center Manager, and serve as the manager on duty in their absence
• Open and close the clinic, including cash handling, daily reconciliation, and end-of-day reporting
• Coach the front desk team on guest experience, consultations, and closing membership and package sales
• Personally sell memberships, packages, and retail — this role carries individual sales expectations
• Manage the appointment book: fill open time, reduce no-shows and cancellations, and confirm upcoming guests
• Handle guest concerns with professionalism and escalate appropriately
• Maintain inventory counts, product ordering, and back-bar supply levels
• Support scheduling, timekeeping accuracy, and onboarding of new team members
• Ensure treatment rooms, restrooms, and common areas meet cleanliness and infection-control standards
• Support compliance requirements including consent forms, charting completeness, and documentation follow-up
• Run and review daily and weekly reports in our practice management system

What We're Looking For

• 2+ years of supervisory or assistant management experience — medical spa, aesthetics, salon, retail, fitness, or hospitality all translate well
• Proven sales ability, especially with memberships, packages, or recurring programs
• Comfortable leading a team and holding people accountable in a positive way
• Strong organizational skills and comfort with POS, scheduling, and reporting software (Zenoti experience a plus)
• Availability to work 6 days per week, including Saturdays, and evenings
• High school diploma or equivalent required

Nice to have: aesthetics or medical spa background, esthetician or cosmetology license, prior experience with membership-based business models.

Please note: this position is non-clinical. Any clinical services would require a separate, appropriate state license and credential.

Compensation and Benefits

• Bonus eligible under the Assistant Manager Incentive Agreement (membership, package, and retail productivity bonuses)
• Paid time off
• Health / dental / vision — if applicable to this location
• Generous employee treatment and product discounts
• Paid training and ongoing development
• Clear advancement path to Center Manager

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by applicable law. Employment is at will. Offers are contingent on a satisfactory background check and verification of eligibility to work in the United States. Bonus compensation is discretionary and governed by the applicable written incentive plan.

Company Description

At Benefit Management, we're building more than medical spas—we're building careers. We invest in our people through ongoing education, advanced clinical training, supportive leadership, and opportunities for growth. Our culture is centered on teamwork, accountability, exceptional patient care, and continuous improvement. If you're passionate about aesthetics, committed to excellence, and looking for a company that values both your professional and personal growth, we'd love to have you on our team.

Company Description

At Benefit Management, we're building more than medical spas—we're building careers. We invest in our people through ongoing education, advanced clinical training, supportive leadership, and opportunities for growth. Our culture is centered on teamwork, accountability, exceptional pati