Assistant Spa Manager

Hand & Stone Franchise Corp; Cedar Hill, Northern (TX, KY); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Competitive salary

Employee discounts

Opportunity for advancement

Training & development

Job summary

Hand & Stone Franchise Corp is seeking an Assistant Spa Manager to lead daily spa operations and ensure an exceptional guest experience. This role combines hands-on leadership with strategic oversight of scheduling, staffing, and budgets to promote profitability and service quality.

The ideal candidate has prior spa or wellness management experience, strong communication skills, and a passion for team development. In-person work with opportunities for advancement in a growth-focused environment.

Qualifications

• Proven management or supervisory experience in spa/wellness settings.
• Strong organizational skills with multi-tasking efficiency.
• Excellent verbal and written communication; bilingual a plus.

Responsibilities

• Manage day-to-day spa operations ensuring a seamless guest experience.
• Supervise and train staff, fostering professional development.
• Oversee scheduling, payroll, and new-hire orientation.

Skills

Management experience

Staff supervision

Scheduling

Training & development

Budgeting

POS systems

Customer service

Inventory control

Marketing support

Leadership

Tools

POS systems

Job description

Benefits:

• Competitive salary
• Employee discounts
• Opportunity for advancement
• Training & development

Job Overview

Assistant Spa Manager – Spa/Wellness Experience Required

We are seeking a warm, organized, and motivated Assistant Spa Manager to support the daily operations of our spa. This role is ideal for someone who enjoys leading a team, creating a positive guest experience, and helping maintain a supportive, professional environment.

The ideal candidate has previous experience in a spa, med spa, salon, wellness, fitness, or membership-based environment and is comfortable supporting both operational and guest experience goals. We are looking for someone who is dependable, team-oriented, solutions-focused, and excited to grow within the wellness industry.

Assistant Spa Manager Responsibilities

• Manage day-to-day operations of the spa, ensuring a seamless customer experience.
• Supervise and train staff, fostering a positive work environment and encouraging professional development.
• Oversee scheduling, payroll, and employee orientation for new hires.
• Handle recruiting and interviewing processes to build a strong team.
• Maintain inventory control and manage purchasing to ensure adequate supplies are available.
• Implement effective marketing strategies to promote spa services and increase sales.
• Utilize POS systems for transactions, cash handling, and bookkeeping tasks.
• Ensure compliance with health and safety regulations while maintaining cleanliness standards.
• Develop budgets and monitor financial performance to achieve profitability goals.
• Provide excellent customer service, addressing any client concerns or feedback promptly.

Assistant Spa Manager Qualifications

• Proven experience in management or supervisory roles within the spa or wellness industry.
• Strong organizational skills with the ability to manage multiple tasks efficiently.
• Excellent communication skills, both verbal and written; bilingual or multilingual abilities are a plus.
• Familiarity with retail math, pricing strategies, and sales management techniques.
• Experience in training & development, employee orientation, and performance evaluation.
• Knowledge of inventory management practices and bookkeeping principles.
• Proficient in cash handling procedures and POS systems.
• Ability to demonstrate leadership qualities with a focus on team management and motivation.
• Strong negotiation skills with experience in merchandising and marketing strategies. If you are passionate about the wellness industry and possess the necessary qualifications to lead our team effectively, we encourage you to apply for this exciting opportunity as Assistant Spa Manager.

Job Type: Full-time

Application Question(s):

• How many years of management experience do you have in a spa, med spa, wellness, salon, or fitness environment?

Work Location: In person