Assistant Manager – Self-Storage Frontline Leader

Prime Storage; Village of Quogue (NY); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

Vision insurance

Short-term disability

Long-term disability

401(k) matching

Paid time off

Paid holidays

Career advancement opportunities

Bonus opportunities

Job summary

Prime Group Holdings, LLC operates Prime Storage Group and is seeking an Assistant Manager to be the frontline champion at our self-storage sites. You will rent units and spaces, handle inquiries, process payments, and upsell moving products while ensuring clean, well-maintained facilities.

You will greet customers with enthusiasm, learn the features of the property, and resolve issues promptly. A 1–2 year track record in customer service and a HS diploma are required; travel and lifting 50 lbs

Qualifications

• 1–2 years of relevant work experience in a fast-paced, customer-facing environment.
• High School Diploma or GED required.
• Excellent interpersonal and communication skills, both in person and over the phone.
• Ability to work independently and as part of a team.
• Must be technically savvy with the ability to learn new applications and POS systems.
• Proficiency in Microsoft Outlook.
• Must be physically able to perform routine maintenance duties daily and lift 50 lbs.
• Possession of a valid driver's license with reliable transportation.
• Availability for travel and flexibility to work at various locations.
• Healthy work/life balance; most facilities close by 6:00 pm and Sundays.

Responsibilities

• Rent out self-storage units, parking spaces, and related products.
• Convert telephone and walk-in inquiries into rentals.
• Maintain accounts receivable through collections, posting payments, and processing.
• Delivery of daily bank deposits accurately and timely.
• Upsell moving products and assist in unit sizing decisions.
• Greet customers promptly, enthusiastically and professionally.
• Understand and sell the features and benefits of the property.
• Resolve customer issues in a timely and effective manner.
• Ensure that company standards of cleanliness and appearance are met.
• Inspect the property, including lock checks.
• Perform other duties as assigned.

Skills

Customer service

Communication

Teamwork

Technical savvy

POS systems

Microsoft Outlook

Maintenance tasks

Physical strength

Driver's license

Travel flexibility

Education

High School Diploma or GED

Tools

Microsoft Outlook

POS systems

Job description

Prime Group Holdings, LLC operates Prime Storage Group and is seeking an Assistant Manager to be the frontline champion at our self-storage sites. You will rent units and spaces, handle inquiries, process payments, and upsell moving products while ensuring clean, well-maintained facilities.

You will greet customers with enthusiasm, learn the features of the property, and resolve issues promptly. A 1–2 year track record in customer service and a HS diploma are required; travel and lifting 50 lbs