Assistant Manager-Retail Jewelry

Helzberg Diamonds Shops, Inc.; Greenwood (IN); Hybrid; USD 38,000 - 52,000; Full time

Job summary

Helzberg Diamonds in Greenwood, IN is seeking an Assistant Manager to drive sales and support daily store operations. You will collaborate with the Store Manager to train staff, handle customer inquiries, and ensure a high standard of service.

The ideal candidate has 1–3 years of jewelry retail experience, a High School diploma, and relocation is a plus. A Bachelor's degree in business, marketing, or retail management is a plus. Must be able to work evenings, weekends, and holidays.

Qualifications

• 1–3 years of jewelry retail experience
• Bachelor's degree in business, marketing, retail management, or equivalent
• Willingness to relocate is a plus
• Ability to work flexible schedule including evenings, weekends and holidays

Responsibilities

• Generate sales to exceed personal sales goals
• Work as a team in a sales presentation to close additional sales
• Develop selling skills in team members to achieve store goals
• Provide first response to difficult associate/customer interactions in the Store Manager's absence
• Provide outstanding customer service to every Helzberg Diamonds guest
• Assist the Store Manager in recruiting top-performing associates

Skills

Proven sales in commission environment

Supervising others

Superior communication

Flexibility with personalities

Team selling

Customer service excellence

Education

High School diploma

Bachelor's degree in business/marketing/retail management

Job description

Assistant Managers at Helzberg Diamonds must demonstrate strong sales knowledge and training ability to assist the retail store in achieving sales goals. Assistant Managers take part in directing the daily retail operations of the store, while progressing through company training programs in preparation for a Store Manager position.

Key responsibilities include:

• Ability to generate sales to exceed personal sales goals
• Ability to work as a team in a sales presentation to overcome customers objections and close additional sales
• Develop selling skills in team members to achieve store goals
• Providing first response to difficult associate and/or customer interactions in the Store Manager's absence
• Ability to provide outstanding customer service to each and every Helzberg Diamonds' guest
• Assist the Store Manager in recruiting top-performing associates

Required Experience: 1 to 3 years

Required Education: High School

The ideal candidate will possess:

• Proven history of selling in a commission environment
• Ability to supervise others to achieve results
• Superior communication skills
• Flexibility to work with a variety of personalities
• One to three years of jewelry retail experience
• Bachelor's degree in business, marketing, retail management, or an equivalent combination of education and experience
• Ability to relocate is a plus
• Must be able to work a flexible work schedule including evenings, weekends, and holidays