Assistant Manager-Retail Jewelry

Helzberg Diamonds Shops, Inc.; Dayton (OH); Hybride; USD 38 000 - 55 000; Plein temps

Résumé du poste

Helzberg Diamonds Shops, Inc. is seeking an Assistant Manager to help drive sales and lead daily retail operations.

This role supports the Store Manager by directing staff, delivering exceptional customer service, and advancing through the company training program to prepare for a Store Manager position. The ideal candidate has experience in commission environments, strong communication, and the ability to supervise a team while adapting to varied personalities.

Qualifications

• 1–3 years of experience in jewelry retail or sales environment.
• Bachelor's degree in business, marketing, retail management, or equivalent.
• Proven history of selling in a commission environment.
• Ability to supervise others to achieve results.
• Superior communication skills.
• Flexible schedule including evenings, weekends, and holidays.
• Relocation is a plus.

Responsabilités

• Generate sales to exceed personal sales goals.
• Work as a team in a sales presentation to overcome customer objections and close additional sales.
• Develop selling skills in team members to achieve store goals.
• Provide first response to difficult associate and/or customer interactions in the Store Manager's absence.
• Provide outstanding customer service to every Helzberg Diamonds guest.
• Assist the Store Manager in recruiting top-performing associates.

Connaissances

Sales expertise

Team leadership

Communication skills

Flexibility

Jewelry retail experience

Relocation willingness

Formation

High School

Bachelor's degree in business/marketing/retail management or equivalent

Description du poste

Assistant Managers at Helzberg Diamonds must demonstrate strong sales knowledge and training ability to assist the retail store in achieving sales goals. Assistant Managers take part in directing the daily retail operations of the store, while progressing through company training programs in preparation for a Store Manager position.

Key responsibilities include:

• Ability to generate sales to exceed personal sales goals
• Ability to work as a team in a sales presentation to overcome customers objections and close additional sales
• Develop selling skills in team members to achieve store goals
• Providing first response to difficult associate and/or customer interactions in the Store Manager's absence
• Ability to provide outstanding customer service to each and every Helzberg Diamonds' guest
• Assist the Store Manager in recruiting top-performing associates

Required Experience: 1 to 3 years

Required Education: High School

The ideal candidate will possess:

• Proven history of selling in a commission environment
• Ability to supervise others to achieve results
• Superior communication skills
• Flexibility to work with a variety of personalities
• One to three years of jewelry retail experience
• Bachelor's degree in business, marketing, retail management, or an equivalent combination of education and experience
• Ability to relocate is a plus
• Must be able to work a flexible work schedule including evenings, weekends, and holidays