Assistant Manager-Retail Jewelry

Helzberg Diamonds Shops, Inc.; Knoxville (TN); On-site; USD 38,000 - 48,000; Full time

Job summary

Helzberg Diamonds Shops, Inc. is seeking an Assistant Manager to support daily store operations and drive sales towards store goals.

You will contribute to team performance, train staff, and handle customer interactions in the Store Manager's absence while ensuring exceptional service for every guest. The ideal candidate has 1–3 years of jewelry retail experience, a Bachelor’s degree in business/marketing/retail management or equivalent, and flexibility to work evenings, weekends, and holidays.

Qualifications

• 1–3 years of required experience in retail sales
• Ability to supervise others to achieve results
• Superior communication skills and flexibility to work with various personalities
• One to three years of jewelry retail experience is preferred
• Bachelor's degree in business, marketing, retail management, or an equivalent combination of education and experience

Responsibilities

• Generate sales to exceed personal goals
• Work as a team to present and close sales
• Develop selling skills in team members to meet store goals
• Provide first response to associate/customer interactions in the Store Manager's absence
• Deliver outstanding customer service to Helzberg Diamonds' guests
• Assist the Store Manager in recruiting top-performing associates

Skills

Sales experience

Team leadership

Communication skills

Flexibility

Recruiting

Jewelry retail experience

Education

Bachelor's degree in business/marketing/retail management

High School diploma

Job description

Assistant Managers at Helzberg Diamonds must demonstrate strong sales knowledge and training ability to assist the retail store in achieving sales goals. Assistant Managers take part in directing the daily retail operations of the store, while progressing through company training programs in preparation for a Store Manager position.

Key responsibilities include:

• Ability to generate sales to exceed personal sales goals
• Ability to work as a team in a sales presentation to overcome customers objections and close additional sales
• Develop selling skills in team members to achieve store goals
• Providing first response to difficult associate and/or customer interactions in the Store Manager's absence
• Ability to provide outstanding customer service to each and every Helzberg Diamonds' guest
• Assist the Store Manager in recruiting top-performing associates

Required Experience: 1 to 3 years

Required Education: High School

The ideal candidate will possess:

• Proven history of selling in a commission environment
• Ability to supervise others to achieve results
• Superior communication skills
• Flexibility to work with a variety of personalities
• One to three years of jewelry retail experience
• Bachelor's degree in business, marketing, retail management, or an equivalent combination of education and experience
• Ability to relocate is a plus
• Must be able to work a flexible work schedule including evenings, weekends, and holidays