Assistant Manager-Retail Jewelry

Helzberg Diamonds Shops, Inc.; Coralville (IA); On-site; USD 34,000 - 45,000; Full time

Job summary

Helzberg Diamonds is seeking an Assistant Manager to support daily retail operations and help drive sales performance. The role focuses on providing outstanding service, coaching team members, and participating in training programs for future Store Manager opportunities.

The ideal candidate has 1–3 years of jewelry retail experience, a proven commission-sales background, and strong communication skills. Flexibility to work evenings, weekends, and holidays is required to fit store needs.

Qualifications

• 1 to 3 years of jewelry retail experience.
• Experience selling in a commission environment.
• Strong communication and interpersonal skills.
• Ability to supervise others and achieve results.
• Flexible schedule including evenings, weekends, and holidays.
• Relocation is a plus

Responsibilities

• Generate sales to exceed personal sales goals.
• Collaborate in sales presentations to overcome objections and close additional sales.
• Develop selling skills in team members to achieve store goals.
• Provide first response to difficult associate and/or customer interactions in the Store Manager's absence.
• Provide outstanding customer service to each and every Helzberg Diamonds' guest.
• Assist the Store Manager in recruiting top-performing associates.

Skills

Sales in commission environment

Superior communication

Supervise others

Flexibility with personalities

1–3 years jewelry retail experience

Education

High School

Bachelor’s degree in business/marketing/retail management

Job description

Assistant Managers at Helzberg Diamonds must demonstrate strong sales knowledge and training ability to assist the retail store in achieving sales goals. Assistant Managers take part in directing the daily retail operations of the store, while progressing through company training programs in preparation for a Store Manager position.

Key responsibilities include:

• Ability to generate sales to exceed personal sales goals
• Ability to work as a team in a sales presentation to overcome customers objections and close additional sales
• Develop selling skills in team members to achieve store goals
• Providing first response to difficult associate and/or customer interactions in the Store Manager's absence
• Ability to provide outstanding customer service to each and every Helzberg Diamonds' guest
• Assist the Store Manager in recruiting top-performing associates

Required Experience: 1 to 3 years

Required Education: High School

The ideal candidate will possess:

• Proven history of selling in a commission environment
• Ability to supervise others to achieve results
• Superior communication skills
• Flexibility to work with a variety of personalities
• One to three years of jewelry retail experience
• Bachelor's degree in business, marketing, retail management, or an equivalent combination of education and experience
• Ability to relocate is a plus
• Must be able to work a flexible work schedule including evenings, weekends, and holidays