Assistant Manager: Flavor & Service Leader

Wingstop; Hagerstown (MD); On-site; USD 42,000 - 54,000; Full time

Job summary

Wingstop seeks an assistant manager to oversee store operations, partnering with the store manager to drive sales, control costs, and enhance guest experiences. You will lead training, scheduling, and daily operational tasks to ensure cleanliness, food safety, and exceptional service.

The role emphasizes teamwork, accountability, and adherence to Wingstop standards. The assistant manager will mentor crew, assist with inventory, and respond to customer needs promptly, maintaining a positive work

Qualifications

• Experience in a fast-paced restaurant environment.
• Ability to train and develop team members.
• Strong focus on guest satisfaction and service quality.

Responsibilities

• Oversee planning, organizing, training, and leadership to achieve sales, cost, and guest satisfaction goals.
• Ensure proper scheduling and staffing to cover all shifts.
• Monitor cash handling, deposits, and reconciliation procedures.
• Maintain cleanliness, food quality, and adherence to safety standards.
• Coach and discipline team members in line with policies and guidelines.

Skills

Guest service

Leadership

Training

Scheduling

Cost control

Cash handling

Job description

Wingstop seeks an assistant manager to oversee store operations, partnering with the store manager to drive sales, control costs, and enhance guest experiences. You will lead training, scheduling, and daily operational tasks to ensure cleanliness, food safety, and exceptional service.

The role emphasizes teamwork, accountability, and adherence to Wingstop standards. The assistant manager will mentor crew, assist with inventory, and respond to customer needs promptly, maintaining a positive work