Assistant Manager, Recreation & Leisure — Luxury Resort

One&Only Resorts; Big Sky (MT); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical Insurance

Dental/Vision/Life Insurance

401(k) with match

Paid Time Off 25 Days

Housing Subsidy

Ski/Fitness Pass

Transportation

Meals on Shift

Employee Discounts

Travel Discounts

Job summary

One&Only Moonlight Basin in Big Sky, Montana, seeks an Assistant Manager, Recreation & Leisure to lead daily operations, inspire the team, and deliver exceptional guest experiences across resort activities and amenities.

You will oversee staffing, scheduling, and program development while maintaining high standards and strong partnerships with local attractions. A background in luxury hospitality and a guest-first mindset are essential.

Qualifications

• Minimum 3 years of progressive experience in Recreation with leadership growth
• Supervisory experience in ski shop, retail, or hospitality environments
• Experience in a luxury hospitality setting preferred
• Excellent interpersonal and organizational skills
• Strong multi-tasking abilities in a fast-paced environment

Responsibilities

• Assist with daily operation and administration of the Recreation department
• Be a visible on-floor leader and guide staff through shifts
• Oversee opening/closing and cleaning to ensure top guest service
• Know Big Sky area activities, events and guest offerings
• Provide proactive guest service with personalized recommendations and experiences
• Resolve guest questions and complaints with Manager support
• Build relationships with guests, VIPs, and homeowners
• Coordinate group recreation events
• Support rental equipment operations and fittings
• Manage inventory, supplies, and equipment readiness
• Contribute to revenue goals by boosting participation and sales
• Schedule staff to match occupancy and budget guidelines
• Assist with interviewing, onboarding and coaching
• Foster a highly engaged, service-oriented team
• Promote safety in equipment operation and activities
• Perform additional duties as assigned

Skills

Leadership

Customer Service

Communication

Organizational

Problem Solving

Multi-tasking

Job description

One&Only Moonlight Basin in Big Sky, Montana, seeks an Assistant Manager, Recreation & Leisure to lead daily operations, inspire the team, and deliver exceptional guest experiences across resort activities and amenities.

You will oversee staffing, scheduling, and program development while maintaining high standards and strong partnerships with local attractions. A background in luxury hospitality and a guest-first mindset are essential.