Assistant Manager - Premium Car Wash & Team Leader

Harper Auto Wash, LLC; Knoxville (TN); Presencial; USD 25.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental, and Vision Insurance

401(k) Plan

Employer-Paid Life Insurance

Paid Holidays

Paid Vacation

Paid Sick Time

Opportunities for Advancement

Healthy Work/Life Balance

Descripción de la vacante

Harper Auto Wash, LLC is hiring a hands-on Assistant Manager to lead people, elevate operations, and grow membership at our Chapman Highway location in Knoxville, TN. You will drive premium service, coach CX Champions, and maintain a safe, welcoming environment both inside and out.

This role requires leading front-line teams, delivering strong guest experiences, and managing labor and costs to achieve CPLH targets. Join a fast-growing local brand with advancement opportunities.

Formación

• Experience leading front-line teams in retail or service ops.
• Coaching mindset with track record of growing people into leaders.
• Operational discipline and safety-first approach with checklists.
• Sales energy with ability to upsell memberships.
• Willingness to work varied shifts, weekdays/weekends/holidays.

Responsabilidades

• Run a tight operation: maintain wash tunnel, lounges, and pay stations.
• Own results: manage labor, materials, and costs to plan.
• Grow top line: increase car count and pass sales.
• Protect the brand: uphold quality and 4.5+ rating.
• Lead and develop a team: coach and cross-train CX Champions.
• Keep operations running: troubleshoot equipment and PMs.
• Admin: manage schedules, payroll, and daily reports.
• Model operational mastery: vehicle handling and safety training.

Conocimientos

Front-line leadership

Coaching mindset

Operational discipline

Sales & upselling

Safety-first culture

Clear communication

Descripción del empleo

Harper Auto Wash, LLC is hiring a hands-on Assistant Manager to lead people, elevate operations, and grow membership at our Chapman Highway location in Knoxville, TN. You will drive premium service, coach CX Champions, and maintain a safe, welcoming environment both inside and out.

This role requires leading front-line teams, delivering strong guest experiences, and managing labor and costs to achieve CPLH targets. Join a fast-growing local brand with advancement opportunities.