Customer Experience Lead - Auto Wash Frontline Ops

Harper Auto Wash, LLC; Knoxville (TN); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) Plan

Short & Long Term Disability

Employer Paid Life Insurance

Paid Holidays

Paid Vacation

Paid Sick Time

Opportunities for Advancement

Healthy Work/Life Balance

Job summary

Harper Auto Wash, LLC is seeking a Customer Experience Champion for the Chapman Highway location in Knoxville. This full-time role supports opening/closing shifts, leads guest engagements, and helps educate customers on unlimited passes and services.

You will supervise operations, guide customers through the wash process, and ensure safety and efficiency while maintaining a high-energy, customer-focused environment.

Qualifications

• Must have a valid Driver's License.
• Must pass drug screening as per company policy.
• Ability to stand for long periods and work in a fast-paced environment.

Responsibilities

• Provide friendly and enthusiastic customer service at all times.
• Act as the face of Harper Auto Wash by greeting customers with a smile.
• Explain procedures and answer questions professionally.

Skills

Customer service

Enthusiastic demeanor

Communication skills

Leadership potential

Job description

Harper Auto Wash, LLC is seeking a Customer Experience Champion for the Chapman Highway location in Knoxville. This full-time role supports opening/closing shifts, leads guest engagements, and helps educate customers on unlimited passes and services.

You will supervise operations, guide customers through the wash process, and ensure safety and efficiency while maintaining a high-energy, customer-focused environment.