Assistant Manager: Luxury Car Wash Ops Leader

Harper Volkswagen; Knoxville (TN); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) Plan

Employer-Paid Life Insurance

Paid Holidays

Paid Vacation

Paid Sick Time

Opportunities for Advancement

Healthy Work/Life Balance

Job summary

Harper Auto Wash in Knoxville is hiring a hands-on Assistant Manager to lead a frontline team and elevate our premium customer experience in our Chapman Highway location.

You will run the tunnel, manage labor costs, promote Unlimited Pass sales, and maintain a 4.5+ Google rating through proactive service.

We offer medical, dental, and vision, 401(k) plan, paid holidays and vacation, paid sick time, and opportunities for advancement.

Qualifications

• Experience leading front-line teams in retail, car wash, automotive, or service operations.
• A coaching mindset with consistent feedback and team development.
• Strong operational discipline with safety-first standards and checklists.

Responsibilities

• Run a tight ship: keep tunnel, grounds, lounge, restrooms spotless and guest-ready; ensure systems run smoothly.
• Hit labor-efficiency targets, schedule smartly, and manage costs.
• Grow the top line by increasing car count and Unlimited Pass sales.
• Protect the brand through quality control and proactive guest recovery.
• Lead and develop a cross-functional CX team with accountability and safety-first culture.
• Troubleshoot equipment and coordinate maintenance for max uptime.
• Manage scheduling, payroll submissions, and daily reports.

Skills

Leadership

Coaching

Operational discipline

Sales energy

Communication

Basic mechanical troubleshooting

Job description

Harper Auto Wash in Knoxville is hiring a hands-on Assistant Manager to lead a frontline team and elevate our premium customer experience in our Chapman Highway location.

You will run the tunnel, manage labor costs, promote Unlimited Pass sales, and maintain a 4.5+ Google rating through proactive service.

We offer medical, dental, and vision, 401(k) plan, paid holidays and vacation, paid sick time, and opportunities for advancement.