Assistant Manager: Member Experience & Operations Lead

Paycom - ATS; Sylvania Township (OH); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Great growth opportunities

Training program

Set schedule

Medical, dental & vision insurance

401(k) with employer match

Profit sharing

Free Black Card Membership

Job summary

Planet Fitness is hiring an Assistant Manager to lead club operations and deliver an exceptional member experience. You will work with the General Manager to manage staff, shift coverage, and daily tasks, ensuring a welcoming, efficient environment for members and guests.

The role requires leadership, a customer-first attitude, and the ability to motivate a team to achieve service goals. Night shift premium and strong growth opportunities are included.

Qualifications

• Minimum 1 year of management experience.
• Fitness, retail or hospitality experience preferred.
• Must be 18 years of age or older.

Responsibilities

• Oversee club operations and member experience to ensure high service standards.
• Assist with recruitment, hiring and training to maintain fully staffed shifts.
• Uphold Planet Fitness standards and drive team productivity and guest satisfaction.

Skills

Customer service

Leadership

Team motivation

Communication

Time management

Education

Associate degree or equivalent

Job description

Planet Fitness is hiring an Assistant Manager to lead club operations and deliver an exceptional member experience. You will work with the General Manager to manage staff, shift coverage, and daily tasks, ensuring a welcoming, efficient environment for members and guests.

The role requires leadership, a customer-first attitude, and the ability to motivate a team to achieve service goals. Night shift premium and strong growth opportunities are included.