Assistant Manager: Lead Teams, Delight Guests

Applebee's Services Inc; Huber Heights (OH); On-site; USD 42,000 - 55,000; Full time

Benefits offered by this job

401K Plan

Health, Dental and Vision Options

Tuition Reimbursement

Career Advancement

Job summary

Dine Brands Global, Inc. in Pasadena, CA is seeking a Restaurant Supervisor to oversee daily operations at our Applebee’s/ IHOP locations. You will lead front-of-house teams, ensure food safety, and drive guest satisfaction in a fast-paced setting.

The role emphasizes staff training, shift leadership, and collaboration with management to meet service standards and profitability goals. Competitive compensation with quarterly bonuses is offered.

Qualifications

• 1-2+ years of supervisory experience in casual dining preferred.
• Experience teaching and training staff preferred.
• Strong personal and professional integrity.
• Ability to deal with confidential information and/or issues using discretion and good judgment.
• Passion to thrive in a fast-paced work environment.

Responsibilities

• Operational Excellence: Maintaining restaurant cleanliness, adhering to safety and security protocols, and ensuring proper food preparation and presentation.
• Guest Experience: Ensuring guests have a positive dining experience by addressing complaints, providing timely and friendly service, and actively engaging with customers.
• Staff Management: Supervising, training, and developing team members to ensure they deliver excellent service and meet IHOP’s standards.
• Financial Performance: Assisting with inventory management, cost control, and maximizing profitability.
• Team Leadership: Leading and motivating staff to achieve daily goals, manage schedules, and maintain a positive work environment.
• Employee Development: Recruiting, onboarding, and training new employees, and providing opportunities for growth.

Skills

Supervisory experience

Staff training

Hospitality

Guest service

Confidentiality

Job description

Dine Brands Global, Inc. in Pasadena, CA is seeking a Restaurant Supervisor to oversee daily operations at our Applebee’s/ IHOP locations. You will lead front-of-house teams, ensure food safety, and drive guest satisfaction in a fast-paced setting.

The role emphasizes staff training, shift leadership, and collaboration with management to meet service standards and profitability goals. Competitive compensation with quarterly bonuses is offered.